Ratings based on 367 Verified Reviews
4.5 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Jun 2024
It's ok if you have no other options in the area but I wouldn't stay again.
Comment from Hotel Management
30 Jun 2024 by 東横INN志木駅東口 くちこみ担当, Hotel Management
Thank you for your comment.We apologize for any inconvenience this may have caused.
by A verified traveler
Posted 27 Mar 2024 on Orbitz
Modern clean and new. Delicious free breakfast buffet daily. Coin laundry on site. Walking distance to train station. Will definitely stay here again when in Shiki!
Comment from Hotel Management
6 Apr 2024 by 東横INN志木駅東口フロント一同, Hotel Management
Thank you very much for your stay.We will continue to aim to be a safe and secure hotel so that our guests can stay comfortably.We look forward to seeing you again.
by A verified traveler
Posted 24 Nov 2023
Comment from Hotel Management
15 Dec 2023 by 東横INN志木駅東口 くちこみ担当, Hotel Management
ご宿泊ありがとうございました。またのお越しをお待ちしております。
by A verified traveler
Posted 24 Nov 2023
This hotel is in the “business hotel” category, so the room is tiny but highly inexpensive. I was pleasantly surprised by how cleverly things are designed inside the room, which makes the small space very usable. The building is still 2 years old, and it is pretty clean.
Comment from Hotel Management
28 Nov 2023 by 東横INN志木駅東口 くちこみ担当, Hotel Management
Thank you staying with us.
by A verified traveler
Good location and comfortable stay
Posted 20 Nov 2023 on HotelsThe check-in and check-out were automated and fast and the room was comfortable, modern, and clean. The complimentary hot breakfast had extensive offerings. The front desk staff were helpful and kind when we were checking our luggage for a day of wandering around. The location next to the station is central and has a lot of shopping and dining options.
Comment from Hotel Management
21 Nov 2023 by 東横INN志木駅東口 くちこみ担当, Hotel Management
Thank you very much for staying at Toyoko Inn Shiki Station East Exit.We will continue to aim to be a safe and secure hotel so that our customers can stay comfortably.We look forward to using your service again.Toyoko Inn Shiki Station East Exit staff
by A verified traveler
Posted 8 Nov 2023 on Hotels
Comment from Hotel Management
11 Nov 2023 by 東横INN志木駅東口 くちこみ担当, Hotel Management
この度は東横INN志木駅東口へのご宿泊を誠にありがとうございます。これからもお客様に心地よくご宿泊いただけるよう、安心安全なホテルを目指してまいります。是非またのご利用をお待ちしております。東横INN志木駅東口スタッフ一同
by A verified traveler from Tokyo
Posted 15 Oct 2023
Chose the hotel because it had parking and I had a lot of things, and the day would be pouring down rain. Upon arrival was told that the parking lot on site was full ( there are roughly 15 parking spaces.. the hotel has 13 floors of guest rooms with about 10 rooms per floor) .. the staff member was unhelpful. If you don’t actually have parking for people don’t claim it. It’s just a Toyoko Inn so I didn’t have high expectations for the room but the bed was literally the hardest bed I’d ever slept on. No give at all. The area is fine , the hotel is clean.
Comment from Hotel Management
16 Oct 2023 by 東横INN志木駅東口 くちこみ担当, Hotel Management
この度は数あるホテルの中より当ホテルをお選びいただき、誠にありがとうございます。いただいたご意見から、これまで以上にお客様のご期待にお応えしたいという思いを強く感じております。改善点につきましては、共有をいたしまして、日々の点検を強化し、修繕対応を行うよう再度努めてまいります。当ホテルのご滞在中は、少しでもお客様に快適で心地よい空間を提供してまいります。今後とも、東横INN志木駅東口をご愛顧いただけましたら幸いでございます。最後になりましたが、お忙しい中メッセージをご投稿くださり心より御礼申し上げます。東横INN志木駅東口スタッフ一同
by A verified traveler
Posted 6 Sep 2023 on Orbitz
Very clean and convenient to shopping, transportation. Breakfast was fresh and had a variety of western and Japanese food that was delicious.
by A verified traveler
Excellent!
Posted 18 Aug 2023 on HotelsExcellent place for the price! Very close and convenient to Shiki station and daily breakfast buffet was amazing and carefully and deliciously prepared. Very clean and well ran and managed. What else you need for the affordable nightly stay when you are on the go? Thank you Toyoko Inn Shiki!
Comment from Hotel Management
19 Aug 2023 by 東横INN志木駅東口 くちこみ担当, Hotel Management
ご宿泊ありがとうございました。身に余るお言葉を頂けて、スタッフ一同感謝申し上げます。またの機会がございましたら、心よりお待ちしております。
by A verified traveler
Posted 9 Apr 2023
Comment from Hotel Management
3 Jun 2023 by フロント, Hotel Management
この度は東横INN志木駅東口へのご宿泊を誠にありがとうございます。これからもお客様に心地よくご宿泊いただけるよう、安心安全なホテルを目指してまいります。是非またのご利用をお待ちしております。
