"The location of the hotel is excellent. It is right at Mark City and it is just located at Shibuya crossing. It is located on the 5F, 2F to 4F are all restaurants, 2F are different metro lines and JR, 1F are big groceries, Diaso. Mega Don quote is 24hr and it is about 5min walk. You can beat the location!!! Hightly recommend. Staffs are super nice and helpful. You can also also wash your clothes. 500yen for washing, 200yen for each 30min drying. Also, there are direct airport buses right at the hotel for both airports. From NRT to hotel is 3600yen each way and it takes about 90min, nrt to hotel entrance. You can also see Shibuya crossing from the elevator. We really enjoy the hotel every moment. The room is about 200sq, not very big and luxurious but very comfortable, at least i can lag out my 2 huge luggages"