Ratings based on 962 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
Hotel located in a very convenient location. Walking distance to Shinjuku station and Takashimaya. There is also a 7-11 available at lvl 1 of the hotel but it is not very well stocked.
by A verified traveler
Posted 3 May 2024
Very convenient and excellent views.
by A verified traveler
Posted 3 May 2024
The lack of in a nice hotel lounge or bar that is available and open past 18:00 is the only downside. Sometimes nice to get out of the commotion of the busy area in your hotel.
by A verified traveler from Surrey
Posted 2 May 2024
Close to shinjuko station. On orange bus route from Narita airport, on hop on hop off bus route
by A verified traveler
Posted 2 May 2024
Next to Shinjuku station, very convenient
by A verified traveler
Posted 28 Apr 2024
by A verified traveler
Posted 27 Apr 2024
Comfortable beds
by A verified traveler
Posted 25 Apr 2024
Excellent hotel, but pillows and beds not comfortable to my liking that is a big issue when traveling .. for me
by A verified traveler
Posted 25 Apr 2024
Have a very good city view
by A verified traveler
Posted 21 Apr 2024
For the price, minimal bar service (which closed at 9pm) was disappointing. The room was a little old-fashioned, but had everything we needed, plus a very comfortable bed and powerful shower, I also liked the water filter available on each floor Apparently they stopped the concierge service, but gave me some sites for restaurant options. At least this hotel told us to ask the front desk if we needed help, the one in Kanazawa point blank refused to help book a restaurant in any way!
