Ratings based on 161 Verified Reviews

3.8 out of 5
93% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Nov 2023
2 out of 5
by A verified traveler from Aventura

Posted 14 Apr 2023
I reserved a room for 1 night with breakfast. The staff have been really nice to try to justify that no mini bar in the room, no breakfast in the hotel but 1 voucher for the partner cafè store outside. Unbelievable expensive cost for this type of offer. WiFi didn't work and no battery in the balance. Position is good, in Centre area, walking distance to subway and MTR, Clean enough for stop and start, but be careful about the cost. tooooo expensive.
4 out of 5
by A verified traveler

Posted 5 Jan 2020
Room has this damp humid smell but over all is clean. Very good location for food.
4 out of 5
by A verified traveler

Excellent hotel for Chinese speaking!

Posted 4 Nov 2019 on Hotels
It is my second time in this hotel and the reason of choosing again is due to the location. The hotel is in general very good except the fact that you need effort to find someone to communicate in English. The best person to communicate in English was the busboy that he could be utilize to another position. The wifi needs to be upgraded a little bit since it was slow.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Sep 2019 on Hotels
1 out of 5
by A verified traveler

Deposit not return!

Posted 8 Jun 2019 on Hotels
This hotel didn't return the deposit to me n not able to get in touch with them after checking out for 3 days. Very disappointing ☹️
5 out of 5
by A verified traveler

Fantastic

Posted 24 May 2019 on Hotels
This hotel is fantastic. Cleanliness is the key, friendly staff service is amazing , THE BED IS THE MOST COMFORTABLE I ever had in this long trip . The 24 hours hotel restaurant, the such icon location for everything, pub, shopping , taxi ; we had great staying there for few nights but completely unforgettable. A real 5 star hotel . Much better than we had at Hixxxx hotel .
3 out of 5
by A verified traveler

Posted 8 May 2019
Great location, good gym, and nice breakfast. But a bit overpriced for the condition of the room.
4 out of 5
by A verified traveler

Convenient location in Futain

Posted 29 Apr 2019 on Hotels
3 out of 5
by A verified traveler

Posted 28 Apr 2019
The staff helpfulness is not good and English is not good although the environment and view are good
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