Ratings based on 472 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Nice hotel with reasonable price
by A verified traveler
Posted 22 Apr 2024
Nice hotel with great staff. Located near a shopping mall with other dining options.
by A verified traveler from Khlongluang
Posted 17 Apr 2024
It has a good location and connects to MTR via the department store. It's a bit far (1 km), but there are many things along the way. The hotel is as luxurious as expected. I once stayed in Langham, London, and this Shenzhen hotel has that same vibe.
The room is spacious, and the staff was attentive and responded to all requests quickly and correctly, even though they were not perfect in English.
Overall, I will stay here again if I come to Shenzhen.
by A verified traveler
Posted 4 Apr 2024
Very good！
by A verified traveler
Posted 1 Apr 2024
Nice and modern 5 star hotel. Clean and tidy.
Accommodated to our higher floor request which was great!
by A verified traveler
Posted 31 Mar 2024
Good and efficient service
by A verified traveler
Posted 30 Mar 2024
nice and helpful staff
by A verified traveler
Posted 4 Mar 2024
Great place.
Comment from Hotel Management
7 Mar 2024 by Sebastian Lochbrunner Hotel Manager The Langham, S, Hotel Management
Dear guest,Thank you for your review! We're delighted to hear that you enjoyed your stay with us. If there's anything specific you particularly liked or anything we can do to make your next visit even better, please don't hesitate to let us know. We hope to welcome you back soon!Best regards,
by A verified traveler
Posted 4 Mar 2024
This property is really outstanding. Service impeccable. Really one of the best all around in the world.
Comment from Hotel Management
7 Mar 2024 by Sebastian Lochbrunner Hotel Manager The Langham, S, Hotel Management
Dear valued guest,Thank you for your glowing review! We are thrilled to hear that you found our property outstanding and our service impeccable. Your kind words mean the world to us and motivate us to continue providing exceptional experiences to all our guests. We look forward to welcoming you back for another outstanding stay in the future!Warm regards,
by A verified traveler
Posted 29 Feb 2024
Comment from Hotel Management
7 Mar 2024 by Sebastian Lochbrunner Hotel Manager The Langham, S, Hotel Management
Dear guest,Thank you for taking the time to leave us a review. We appreciate your feedback and strive to improve based on your comments. If there's anything specific you think we could do better, please feel free to let us know. We hope to welcome you back soon for an even better experience.Best regards,
