Ratings based on 476 Verified Reviews

4.0 out of 5
89% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 11 Mar 2024
Internet, phone, hot water was not working. English speaking staff not available
5 out of 5
by A verified traveler

Hotel under renovation with a very helpful team

Posted 27 May 2023 on Hotels
The hotel is currently under renovation. Most of the facilities has been modified due to the following. As a result the hotel is missing the gym, restaurant etc... My initial room suffered from bad AC and poor internet connectivity. After failure to fix the AC the hotel team decided to upgrade me to a better room. The new room was excellent. I've enjoyed the remaining 5 nights a lot. Note- the hotel's breakfast is served in a temporary location in 5th floor. That breakfast is okay but not similar to the fabulous breakfast usually been served by that hotel. I hope the renovation will end before my next stay in that hotel. OCT Town is really cool place with clean air, a lot of green area and dinning places. It is very convenient for running or walking.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Mar 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Dec 2019
4 out of 5
by A verified traveler

okay

Posted 22 Dec 2019 on Hotels
The lift is too slow. Please put the middle one in good order.
3 out of 5
by A verified traveler

Posted 25 Nov 2019 on Orbitz
One the main guest elevators is being upgraded. This caused severe delays during morning peak hours!
4 out of 5
by A verified traveler

Posted 21 Nov 2019 on Hotels
The new wing condition is fine, The old wing might need some update. It is very obvious when you travel between the two building. The stuff was great and breakfast was excellent.
3 out of 5
by A verified traveler

Posted 26 Oct 2019 on Hotels
Good location. Staff doesn't speak the best English but they try to help and are friendly. They were doing a lot of renovations while I was there, so it was quite noisy. Breakfast was good.
3 out of 5
by A verified traveler

Posted 19 Oct 2019
+ good location, nice room - a bit noisy in the morning
4 out of 5
by A verified traveler from Montréal

Posted 17 Oct 2019
Nice place, fine good. Only wish people spoke better English and that internet worked. Yes, worst internet connection ever.
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