Ratings based on 349 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jan 2024
by A verified traveler
Posted 29 Dec 2023
by A verified traveler
Posted 1 May 2023
nice hotel but not very walkable
by A verified traveler
Posted 21 Apr 2023
The property was nice and clean at that price point and the staff was helpful and friendly. There is a rather empty mall and some restaurants below the hotel. Walkable but still quite far from the nearest metro station.
by A verified traveler
Posted 19 Dec 2022 on Orbitz
This Hilton Garden Inn is even better than US based Hiltons. Very clean and well managed. Walmart and lots of restaurants are within 50 meters. The subway line 11 is about a 10 minute walk.
Comment from Hotel Management
19 Dec 2022 by Joanna, Hotel Management
Dear guests, thank you very much for choosing Hilton Garden Hotel Baoan and giving you full marks. The most important thing when you go out is to have a comfortable stay. We are very glad that we can make your stay comfortable and secure. The excellent location of the hotel, perfect supporting facilities, are to let you feel the warmth of "home", enjoy the quality of life. We are 100 percent efforts, just to make you satisfied, looking forward to meet you again!
by A verified traveler
Comfortable stay
Posted 27 Jan 2021 on HotelsFitness center & self laundry (need to pay) are available. The lighting in the room is a bit dark. Shopping mall & restaurants are nearby, good location
Comment from Hotel Management
28 Jan 2021 by m, Hotel Management
Dear guest, thank you for your comments. To provide high quality service for every guest is our service standard and commitment. We will try to do better. We sincerely invite you to come again~
by A verified traveler
Posted 7 Jan 2021 on Hotels
Comment from Hotel Management
11 Jan 2021 by m, Hotel Management
亲爱的客人您好，感谢您下榻深圳宝安华盛希尔顿花园酒店并抽出宝贵时间分享您的入住体验。我们酒店是希尔顿全球在中国运营的第一家希尔顿花园酒店，我们严格秉承希尔顿集团的运营理念，将殷勤好客和呵护备至的服务带给每一位到店的客人，使每一位贵客都宾至如归。我们酒店全方位现代化的设施配备，不仅能够满足您出行的各项所需，还能无缝契合您的休闲所需，24小时便利店，投币式洗衣及烘干机，让您的旅途无忧，清爽迎接每一天。无论是到深圳商务公干、休闲度假，还是周末小歇，我们酒店值得信赖、亲切友好的员工将随时欢迎您的到来。再次感谢您对我们酒店的喜爱！我们期待与您的下一次相遇，祝您生活愉快！
by A verified traveler
Posted 23 Dec 2019 on Hotels
Great! Will always come back!!
Comment from Hotel Management
24 Dec 2019 by HGISZ, Hotel Management
Thank your for Choosing Hilton Garden In Shenzhen Baoan. We look forward to welcoming your next arrival.
by A verified traveler
Great Hotel
Posted 26 Nov 2019 on HotelsI had a layover and stayed only one night, but I will definitely stay here again. The bed was comfortable, the room was clean, spacious, and comfortable. The young lady at the front desk was extremely helpful, patient, and friendly. The customer service alone was enough to make me come back to this hotel
Comment from Hotel Management
27 Nov 2019 by HGISZ, Hotel Management
Dear,
Thank you very much for your affirmation of us. We are honored to look forward to seeing you again. Hope you have a nice day !
by A verified traveler
Posted 23 Nov 2019 on Orbitz
Western hotel food was poor. Bottle water was poor quality and had a strange smell. Internet service was extremely poor.
Comment from Hotel Management
24 Nov 2019 by Hilton Garden Inn Shenzhen, Hotel Management
Dear guest, I'm sorry for the bad experience we brought to you, and thank you very much for your valuable advice. We will try our best to improve, and strive to do better when you come next time
