Ratings based on 979 Verified Reviews
3.3 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
They advertise a breakfast every day , but they don't have breakfast. The property is very dirty, but it served its purpose..
by A verified traveler
Posted 12 Jun 2024
Didn’t get to say there
by A verified traveler
Posted 10 Jun 2024
I like the quietness but what i didn’t like was i didn’t have a refrigerator or a microwave in my room
by A verified traveler
Posted 9 Jun 2024
Roach infestation in the rooms
by A verified traveler
Posted 3 Jun 2024
The property was very run down.
by A verified traveler
Posted 3 Jun 2024
I did not like housekeeping knocking on door, did not wait for us to answer her about cleaning room. She just opened door & we had to let her know that we did not want room cleaned at that tine. Also, housekeeping knocked on door fir check out at 10:30 AM stating check out time is 11AM. When I finally checked out, I told front desk about it and he stated I could have check out at 12PM. I to front desk that I did not like that housekeeping knock on doors. Just give a courtesy call. Wanted to relax & swim but pool wasn't clean. I will never stay at Super 8 by Wyndham again!
by A verified traveler
Posted 3 Jun 2024
They give you a discount at Denny’s in the parking lot. I walked over to it and the staff was yelling at each other. I left and walked back to my room and everyone was smoking like it was in Colorado. The hot water was out and elevators were out.
by A verified traveler
Posted 23 May 2024
I made this reservation due to my power being out from deadly storms which left almost 900,000 people without power in Houston. We were without power for a couple days and didn’t know when it would be our turn for power to be restored. I have two kids and with temperature outside reaching 92 I quickly booked the reservation for 2 days (Saturday – Monday morning) to escape the heat. About 4 hours after checking in (about 8pm) I received a notification stating our power had been restored. I spoke with the front desk and asked about getting a refund for Sunday since our power was on again. She stated she would ask her manager Chirag Bhakta in the morning. I checked out Sunday before 11am with the same front desk lady and she said Mr. Bhakta wasn’t there yet and to call later and handed me his business card. After returning home I called and was told they would not give me a refund because I had prepaid. I explained the situation and that I had given plenty of time for them to book the room out to another customer. She said yes, they did book it already to someone but they still had to stick to their no refund policy. You would think during times like this they would have a heart and give a refund especially since I gave plenty of notice. We lost all of our refrigerated food due to the power being out for so long. This refund would have helped me replace some food for my family. Thanks Chirag Bhakta and Super 8.
by A verified traveler from San Antonio
Posted 22 May 2024
Cockroaches Climbing on Bed Room Infested
by A verified traveler
Posted 21 May 2024
All good so far
