Shell Island Vacation Rentals

" I had an ocean front room. The room was dusty and the sheets were discolored. A more thorough cleaning would have been appreciated. The staff was professional and helpful. The free breakfast was mediocre and comparable to a 2–3-star hotel. I enjoyed the warm water pool and easy access to the beach. My expectation of the Hyatt fell short, but I made the best of my short weekend getaway. "

"Had a wonderful time, the pool was clean, we over looked the ocean! My only negative was the lawn chairs were so expensive. I felt they should have been cheaper. But I was super impressed with the fire on the beach- we loved that ❤️"

"Yes , the view was amazing "

"Bugs , room floor was dirty, bathroom isn’t appealing. During events no parking, staff are pretty blunt and dismissive"

"Room had broken appliances, the walls were missing paint . The balcony was also not cleaned at all . Disgusting ."

"Free breakfast was alright, nothing special but was free and convenient. Rooms need a bit of an upgrade but was very clean. Bathtubs could use some TLC. Always has security walking around. Paper wrist bracelet is a dumb idea when expecting to wear it all week long stay "

"My family and I had a wonderful time and we will be back again "

"From the get go it started out wrong. We could not get keys to check in to our room. The front desk night staff went upstairs and let us in our room. As soon as we got in our room we noticed the carpet was soaked. We called and informed the front desk. The next day we reminded the front desk they sent up maintenance who put a loud big dehumidifier that would remain untouched until two nights later when we complained again. We went to relax. We were compensated with parking and three drinks from the bar. Our last night we got moved to a different room however it was unfortunate the stay was not up to par. I would never stay here again. The lack of follow-up from management is disgusting! We extended so much grace and have ample time for this to be resolved. There are a lot of hotels near and I would urge everyone to check other options. "

"Dirty room"