Ratings based on 59 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
It was a lovely stary but very cold at night
by A verified traveler
Posted 14 Apr 2024
by A verified traveler
Posted 9 Apr 2024
Nice apartment clean and homely,was staying for a week but decided to stay an extra week,very nice.
by A verified traveler
Posted 1 Mar 2024 on Hotels
by A verified traveler
Posted 8 Oct 2023
Perfect for what we needed
Comment from Hotel Management
17 Oct 2023 by Ying and Williams Apartments Team, Hotel Management
Thank you, Hugo, for your positive review! We're delighted to hear that our accommodation met your needs perfectly. If you have any specific feedback or suggestions to share, please feel free to let us know. We're always striving to make our guests' experiences even better. We hope to welcome you back in the future!
by A verified traveler
Ok
Posted 18 Sep 2023 on HotelsWas fine, no issues. Only problem is the deposit that you have to send for them to return after check-out... ball-ache.
Comment from Hotel Management
17 Oct 2023 by Ying and Williams Apartments Team, Hotel Management
We appreciate your feedback, Robert! We're glad to hear that your stay was fine, with no issues. We understand that the security deposit process can be a bit of an inconvenience, and we apologise for any inconvenience it may have caused. It's in place to protect both you and the property, but we'll certainly take your feedback into consideration to make this process as smooth as possible in the future. We hope to welcome you back for an even more enjoyable stay.
by A verified traveler
Posted 16 Jul 2023 on Hotels
by A verified traveler
Lovely
Posted 30 May 2023 on HotelsWe just stayed the one night as we were passing through. Place was clean and roomy. Had the call the office and was greeted with mindedness and patience! I’d stay again!
Comment from Hotel Management
31 May 2023 by Ying, Hotel Management
Dear Halona,Thank you for your lovely review! We're thrilled to hear that you had a pleasant stay with us, even though it was just for one night.Cleanliness and spaciousness are key aspects we prioritize, so we're delighted to know that you found our place clean and roomy. We believe that a comfortable and welcoming environment contributes to a positive experience for our guests.We're also glad to hear that our staff provided you with excellent service. We strive to be attentive, patient, and accommodating, and it's rewarding to know that we were able to meet your expectations.Thank you for considering us for future stays! We would be more than happy to welcome you back whenever you're in the area. Should you have any special requests or requirements, please do not hesitate to reach out to us.Best regards,Ying and The Management Team
by A verified traveler
Posted 21 Mar 2023 on Hotels
The Apartment was clean however with the chip shop being directly below the smell of chip fat was very off putting and lingered on clothing. This coupled with the cockroaches running around the kitchen and bathroom were more than enough for me to not extend my stay and would not book again.
Comment from Hotel Management
5 May 2023 by Ying, Hotel Management
Dear Daniel,Thank you for taking the time to share your feedback regarding your stay at our apartment. We appreciate your comments about the cleanliness of the apartment, although we are sorry to hear that the smell of chip fat from the chip shop below your apartment was an issue for you. We understand that this may have been an unpleasant experience, and we are currently exploring ways to minimise this odour.We would like to clarify that we take pest control very seriously, and we have not received any reports of cockroaches in our apartment. However, we will certainly investigate the matter further to ensure that our standards are maintained.We apologize for any inconvenience caused during your stay and we hope that you will consider staying with us again in the future, as we strive to provide a comfortable and enjoyable experience for all of our guests.Best regards,Ying and The Management Team.
by A verified traveler
Posted 30 Oct 2022 on Hotels
