Ratings based on 438 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Estes Park
Posted 4 Jun 2024
by A verified traveler
Posted 3 Jun 2024
The rooms have been updated at some point. I appreciated the 2 kings in a room. Pool has a nice big seating area.
by A verified traveler
Posted 2 Jun 2024
Beds are hard. Pillows suck. No dark shades on windows. I had to get up at 6 am so I could drive home to get some sleep. The receptionist was awesome though. Very friendly
by A verified traveler
Posted 1 Jun 2024
Love staying here.
Great service
by A verified traveler
Posted 31 May 2024
New attached restaurant - El Hefe - was great! Pool area was inviting with trees and plenty of seating. Rooms were nice and clean.
by A verified traveler
Posted 28 May 2024
by A verified traveler
Posted 27 May 2024
Miscommunication Unprofessional and antagonizing management. Manager was spiteful and left my kids icecream birthday cake out on the counter instead of putting it in the freezer like they said they were going to. Smalls ants in room by sink. The one house keeper and front desk worker the next day were nice. Will not be booking any rooms or events here in the future
by A verified traveler
Posted 26 May 2024
Staff was very helpful and accommodating. The pool area was perfect for small children. The rooms were spacious and beds were comfortable.
by A verified traveler
Posted 11 May 2024
by A verified traveler
Posted 28 Apr 2024
