Ratings based on 89 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jan 2024 on Orbitz
This is an older property but the maintenance and conditions are excellent. Staff is attentive.
by A verified traveler
Posted 26 Nov 2023
The property is dated. Air conditioning does not work properly. Get it together Crowne Plaza. Stephen was helpful and accommodating. But I definitely would not stay here during the hotter months. Cigarette burns on the toilet seat and desks. Once again, property is dated and air conditioning does not work properly. Rooms need an all over facelift and upgrade. If you have to stay here, look for Stephen
by A verified traveler
Posted 17 Nov 2023
by A verified traveler
Posted 21 Jul 2023 on Hotels
by A verified traveler
Posted 2 Oct 2019 on Hotels
by A verified traveler
Posted 31 Aug 2019 on Hotels
This hotel is hands down the best hotel in shaoxing. The location is in the heart of the city and the decor is beautiful. The view was breathtaking and the amenities were awesome. The service was impeccable and couldn’t ask for a more pleasant stay.
Comment from Hotel Management
4 Sep 2019 by Claire.qiu, Hotel Management
Dear guest, welcome to the Crowne Plaza Shaoxing.It's a great pleasure to know that you are satisfied with the hotel as a whole. We are honored that the hotel has always adhered to the standards of InterContinental Group and is committed to bringing home-to-home experience to every guest. Looking forward to your stay in the hotel again.
by A verified traveler
Another Night in Shaoxing
Posted 6 Jun 2019 on HotelsI had another nice stay at the hotel. The staff are very friendly and all spoke English very well. If you are a coffee person the Starbucks is right across the street!
Comment from Hotel Management
14 Jun 2019 by Mia, Hotel Management
Dear guest, welcome to the Crowne Plaza Shaoxing.I'm glad you are satisfied with the hotel. Wish you a pleasant journey in shaoxing. Hoping you will come and choose us again。
by A verified traveler
Overnight stay in Mainland CHINA
Posted 2 Jun 2019 on HotelsThe staff were very friendly and helpful. The Club level staff were also very pleasant. What i was not too happy with was the selection of the food on the Club level in the evening, it would be very helpful is they would tell you the names of the dishes.
Comment from Hotel Management
14 Jun 2019 by Mai, Hotel Management
Dear guest, welcome to the Crowne Plaza Shaoxing.We are very glad that you were satisfied with the service of our hotel. If you encounter any problems in the check-in process, you can give feedback to the hotel staff. We are very happy to serve you. Hoping you will come and choose us again。
by A verified traveler
Posted 22 Apr 2019
by A verified traveler
Posted 31 Mar 2019 on Hotels
Good service and nice room with beautiful lake view.
