Ratings based on 59 Verified Reviews

4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 11 Jun 2024
Had a really lovely stay . room was lovely and clean comfortable bed . Tasty home cooked breakfast . Good central location. Really good value for money . Hosts were friendly and helpful . Thank you for a lovely stay we had a lovely few days
Comment from Hotel Management
12 Jun 2024 by Keith Owner, Hotel Management
Thanks for a lovely stay and being lovely guests.Hope to see you again when you come back.Kind Regards Keith & Christine
5 out of 5
by A verified traveler

Posted 16 May 2024
My sister and I had a wonderful time on our stay at the Swiss Cottage premises were very clean and well maintained, breakfast was excellent and there was lots of choice in the menu all in all a wonderful stay Christine couldn't have been more helpful.
Comment from Hotel Management
16 May 2024 by Keith Owner, Hotel Management
Glad you had a wonderful time during your stay with us as I enjoyed our chats every day, so thankyou for a lovely review.Take Care Christine
4 out of 5
by A verified traveler

Posted 10 Apr 2024
Comment from Hotel Management
11 Apr 2024 by Keith Owner, Hotel Management
Glad you enjoyed your stay and enjoyed the horses!Take Care
4 out of 5
by A verified traveler

Good value , all the basics , needs an update

Posted 13 Mar 2024 on Hotels
Overall ticks all the boxes . In some need of updating , decor , furniture . Mattress too soft for me , a topper or new one would be ideal. Parking was fine. An altercation with the owner and a guest at 1.30 am on my second night didn’t help my sleep . Whilst my room was next door to the entrance , and in all probability not the fault of the owner , regardless , there are other guests in the accommodation to consider. Overall decent for the price .
Comment from Hotel Management
21 Mar 2024 by Keith Owner, Hotel Management
Glad we were able to accommodate you for your weekend.Everyone has a personal taste on Décor but the Room is in keeping with the building, as its a 1866 Victorian Property and is Rated as 4 Star! In fact the room has just had a fresh coat of paint and colour change and has only just had the Hotel Inspector stay in it a few weeks ago.Again mattress is a Dreams Hotel Source 5 Medium and also has a 2nd mattress underneath to make it higher and softer for Mobility classification! Yes sorry about the disturbance at night which was out of our hands but is being dealt with.Anyway overall cant complain and glad you had a good stay.
5 out of 5
by A verified traveler

Posted 22 Oct 2023
Really lovely Keith and Christine couldn’t be more helpful, would definitely go back
Comment from Hotel Management
23 Oct 2023 by Keith & Christine, Hotel Management
Hi LynneThanks for taking time for writing a review on us.Glad you 3 enjoyed yours stay and look forward to seeing you again.Kind Regards Keith and Christine x
5 out of 5
by A verified traveler

Posted 4 Oct 2023 on Hotels
Comment from Hotel Management
6 Oct 2023 by Keith & Christine, Hotel Management
To Sylvia & Michael Thanks for taking time to send us a lovely review. We are pleased you enjoyed your stay with us and everything was to your liking. 10 out of 10!. Take Care Keith & Christine x
5 out of 5
by A verified traveler

Posted 30 Jul 2023
Our hosts went above and beyond to be helpful and kept us well-informed. Our room was most comfortable. Breakfasts were served speedily and offered us choices eg it's been a long time since I had such excellent kippers. I loved the way our hosts would advise us of the flattest route to where we wanted to go! We left with warm feelings for our stay on Isle of Wight
Comment from Hotel Management
1 Aug 2023 by Keith & Christine, Hotel Management
To Dear Judith & LowellThankyou thankyou thankyou!We had a lovely time with the four of you and I know Indiana, USA is along way away but hope you do come back to see us again.Kind RegardsKeith & Christine xx
5 out of 5
by A verified traveler

Great stay

Posted 28 Jul 2023 on Hotels
Excellent, they have really thought if everything . Parking was a bit difficult with it being tight
Comment from Hotel Management
1 Aug 2023 by Keith & Christine, Hotel Management
Thanks Mark for taking time to give us a Excellent Review.Yes parking on the forecourt is a bit tight, as cars seem to be getting bigger and bigger!Cheers and see you again when your over!Keith & Christine
5 out of 5
by A verified traveler

Posted 20 Jul 2023
Swiss Cottage is a good quality, very clean well run Guest House/B&B. It is located close to public transport links and is within walking distance of the old town and esplanade/beach area. Keith and Christine have taken care to add little touches in the guest rooms like a bottle of water on arrival and a good selection of toiletries in case you had forgotten something. Our bed was very comfortable. We had everything we needed in our room and en-suite. The freshly cooked breakfast set you up for the day. We enjoyed a chat with Keith each morning at breakfast and if we wanted any help or information, all we had to do was ask. We would happily stay there again. Connie and John
Comment from Hotel Management
25 Jul 2023 by Keith & Christine, Hotel Management
Well what can we say for such lovely people and wonderful comments. Wish all our guests were as nice as you!Take care Keith & Christine xx
4 out of 5
by A verified traveler

Posted 3 Jul 2023
Half way between seafront and Old Village. Able to access seafront and restaurants easily. Need to reserve table for food most evenings at restaurants.
Comment from Hotel Management
4 Jul 2023 by Keith & Christine, Hotel Management
Thanks Vernon & Dee for a lovely stay.Glad you enjoyed Shanklin Old Village and hope to see you again.Kind Regards