Ratings based on 8 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Savannah
Posted 22 Jan 2023 on Orbitz
It is a clean place with friendly personnel and good customer service. But when I was watching TV in the room at night, some channels were disconnected for a short time and I had to wait for the service to return to normal. Also you can’t use a International credit card such as Visa or Mastercard to pay for the meal in the dining hall.
Comment from Hotel Management
25 Jul 2023 by Amy, Hotel Management
Dear guest, thank you for your review of your recent stay at the hotel. We appreciate your feedback and will keep it in mind as we improve the guest experience. We hope you will visit our hotel again soon and let us know what you think of the improvements we have made. Every trip counts, so we strive to ensure that our guests enjoy a comfortable experience at our hotel.
by A verified traveler
Comfortable hotel
Posted 27 Apr 2021 on HotelsThe hotel is located near the southern gate of the mountain site which looks abandoned, many shops are closed, the main entrance seems to have moved to the Northern gate, easier access going up the mountain. Still quite a few restaurants are operating near hotel, few are of quality. The hotel is comfortable up to the general level of quality expected.
Comment from Hotel Management
25 Jul 2023 by Amy, Hotel Management
Dear guest, thank you for staying. The hotel is an ideal resort for those who want to live near the mountains. It is a 5-minute walk to the entrance of the national 5A Sanqingshan Scenic Area. Chinese and Western restaurants and bars bring you a rich taste feast, while equipped with gym, indoor heated swimming pool, KTV, chess and card room, children's playground, spa, cinema and other leisure and entertainment facilities, modern design style, integrated with Southeast Asia and Sanqingshan local cultural elements, luxurious and elegant decoration, complete facilities, we look forward to welcoming you again, wish you a happy life.
by A verified traveler
Great hotel to relax after the climb
Posted 24 Sep 2018 on HotelsGreat hotel, great food and relaxing place after the climb
Comment from Hotel Management
23 Oct 2020 by Aimee Liu, Hotel Management
Thank you for staying at Hilton Sanqingshan Resort and taking the time to give us your reviews. We are always seeking for every opportunity to make each of our guest stay to be a pleasant memory. Thank you for your feedback and we will keep improving our service. We sincerely look forward to your visit again in the near future.
by A verified traveler
Posted 25 May 2018
I never stay there because it was over 1 hr. from the train station and I had no way to get there
Comment from Hotel Management
4 Jun 2018 by Troy She, Hotel Management
Thank you for staying at Hilton Sanqingshan Resort and taking the time to provide us your reviews. Your comment regarding the transportation service has been noted, relevant action has been taken. Due to hotel in Sanqingshan Scenic Spot, and it will drive 1 hour from Shangrao Railway station to Hotel. Please accept my apology for the inconvenience caused. Thank you for your comments, we really value the guest feedback which is one of key source for us to know what we have done well to meet or exceed the guest expectation and where we have failed to keep our promise. We are sincerely looking forward to your visit again in the near future.
by A verified traveler
Posted 22 Oct 2023 on Hotels
Comment from Hotel Management
26 Oct 2023 by Amy, Hotel Management
尊敬的客人，感谢您入住。我们很高兴您喜欢我们温馨、关爱的服务。酒店是渴望依山而居的您一心所念的度假胜地,步行5分钟便可抵达国家5A级三清山景区入口。中西餐厅及酒吧为您带来丰富的味觉盛宴，同时配备健身房、室内恒温泳池、KTV、棋牌室、儿童乐园、水疗中心、以及影院等休闲娱乐设施，现代设计风格，融入东南亚和三清山当地文化元素，装潢豪华典雅，设施齐全,我们期望能再次欢迎您的光临，祝您生活愉快。
by A verified traveler from Upland
Posted 25 Jun 2022
Comment from Hotel Management
25 Jul 2023 by Amy, Hotel Management
Dear guests, thank you very much for your praise of our hotel, we will make continuous efforts to live up to your praise. Thank you again for your recognition of the hotel, look forward to coming again, wish you a pleasant trip.
by A verified traveler
Posted 15 Dec 2019 on Hotels
房間大，上山方便，早餐選擇多！
Comment from Hotel Management
23 Oct 2020 by Aimee Liu, Hotel Management
尊敬的宾客您好，感谢您选择入住三清山希尔顿度假酒店并且对于酒店住宿服务给予了良好的评价。我们很高兴您喜欢我们温馨舒适、友好诚挚的服务，我们所有希尔顿的员工都对提供卓越的服务充满了热忱。希望您能继续支持，我们会继续努力为您带来更优质的服务体验，您的支持是我们进步的动力，希望不久之后能与您再次相遇，祝您旅途顺利，生活愉快！
by A verified traveler
Posted 6 Apr 2019 on Hotels
Comment from Hotel Management
18 Apr 2019 by Troy, Hotel Management
尊敬的宾客，感谢您下榻三清山希尔顿度假酒店！非常高兴得知您对我们的服务和酒店感到非常满意，并度过了一个愉快的旅程。非常荣幸能为您提供高品质的服务，山小希期待您的下次入住。
