Ratings based on 378 Verified Reviews

4.6 out of 5
87% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from RICHMOND HILL

This traveler left a rating score only Posted 24 Apr 2024
5 out of 5
by A verified traveler from CASTRO VALLEY

Posted 30 Mar 2024
Traffic is not too good. But subway is right underneath.
Comment from Hotel Management
2 Apr 2024 by Kelsey, Hotel Management
Dear Guest,Thank you for sharing your wonderful review. We are most pleased to read that every aspect of your stay lived up the high standards and expectations of a Ritz-Carlton hotel. We hope to welcome you again soon.
5 out of 5
by A verified traveler

Posted 11 Mar 2024
Nice Hotel
Comment from Hotel Management
18 Mar 2024 by Kelsey, Hotel Management
Dear Guest,Thank you for sharing your wonderful review. We are most pleased to read that every aspect of your stay lived up the high standards and expectations of a Ritz-Carlton hotel.We hope to welcome you again soon.
5 out of 5
by A verified traveler

Posted 4 Mar 2024
Good location, responsive room service, clean and comfortable room, fast check out. It was an excellent stay. Located slightly further away from city centre and therefore offers quiet surroundings for good rest. Room design is contemporary and I like it a lot. If hotel could provide covered car park, that will be great
Comment from Hotel Management
5 Mar 2024 by Kelsey, Hotel Management
Dear Guest,Thank you for taking time and telling us your feedback. We appreciate you visit us and recognize the good service. Please know that we are continuously improving our service as well as food quality. Thank you again for your kind feedback. We look forward to welcoming you again.
5 out of 5
by A verified traveler

Posted 24 Jan 2024
Top notch property
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Dec 2023
5 out of 5
by A verified traveler

Posted 5 Dec 2023
It was an excellent stay. Top level services, food and views.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Oct 2023 on Hotels
5 out of 5
by A verified traveler

Posted 27 Oct 2023
Amazing experience and very professional service
5 out of 5
by A verified traveler

Posted 14 Oct 2023
Ritz-Carlton is a great place to stay, quality rooms, friendly staff, fantastic restaurants.