Ratings based on 378 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from RICHMOND HILL
Posted 24 Apr 2024
by A verified traveler from CASTRO VALLEY
Posted 30 Mar 2024
Traffic is not too good. But subway is right underneath.
Comment from Hotel Management
2 Apr 2024 by Kelsey, Hotel Management
Dear Guest,Thank you for sharing your wonderful review. We are most pleased to read that every aspect of your stay lived up the high standards and expectations of a Ritz-Carlton hotel. We hope to welcome you again soon.
by A verified traveler
Posted 11 Mar 2024
Nice Hotel
Comment from Hotel Management
18 Mar 2024 by Kelsey, Hotel Management
Dear Guest,Thank you for sharing your wonderful review. We are most pleased to read that every aspect of your stay lived up the high standards and expectations of a Ritz-Carlton hotel.We hope to welcome you again soon.
by A verified traveler
Posted 4 Mar 2024
Good location, responsive room service, clean and comfortable room, fast check out. It was an excellent stay. Located slightly further away from city centre and therefore offers quiet surroundings for good rest. Room design is contemporary and I like it a lot. If hotel could provide covered car park, that will be great
Comment from Hotel Management
5 Mar 2024 by Kelsey, Hotel Management
Dear Guest,Thank you for taking time and telling us your feedback. We appreciate you visit us and recognize the good service. Please know that we are continuously improving our service as well as food quality. Thank you again for your kind feedback. We look forward to welcoming you again.
by A verified traveler
Posted 24 Jan 2024
Top notch property
by A verified traveler
Posted 17 Dec 2023
by A verified traveler
Posted 5 Dec 2023
It was an excellent stay. Top level services, food and views.
by A verified traveler
Posted 31 Oct 2023 on Hotels
by A verified traveler
Posted 27 Oct 2023
Amazing experience and very professional service
by A verified traveler
Posted 14 Oct 2023
Ritz-Carlton is a great place to stay, quality rooms, friendly staff, fantastic restaurants.