Ratings based on 61 Verified Reviews

4.2 out of 5
100% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 5 May 2024
Comment from Hotel Management
11 Jun 2024 by marcom, Hotel Management
尊敬的宾客,非常感谢您选择入住上海万豪虹桥大酒店。并在此有一次愉快的经历。我们始终秉持让您感受非凡入住体验,很高兴看见您对酒店地理位置及服务的称赞。期待您再次入住上海万豪虹桥大酒店,让我们为您带来更多乐享舒适的入住体验!
1 out of 5
by A verified traveler

Posted 29 Jan 2024
Comment from Hotel Management
4 Feb 2024 by Marcom, Hotel Management
尊敬的宾客,感谢您抽出宝贵时间对上海万豪虹桥大酒店进行点评,您的意见是我们始终努力的方向!很遗憾您此次入住未能获享完美的住宿体验,请将您的问题私信我们,我们会及时与您联系并做出改进。期待您的下次入住,享受更为愉悦的入住体验!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Dec 2023
5 out of 5
by A verified traveler

Posted 8 Sep 2023
Great staff and a very comfortable room.
Comment from Hotel Management
27 Sep 2023 by Marcom, Hotel Management
Dear guests, Thank you for choosing Shanghai Marriott Hotel Hongqiao. We are very happy to give you your praise and praise to the hotel! Your praise is the driving force for us to move forward. The hotel will continue to improve the quality of service and bring you more surprises. Thank you again for your love for Shanghai Marriott Hongqiao Hotel. We look forward to your visit again!
1 out of 5
by A verified traveler

Posted 30 Aug 2023 on Orbitz
There are not so many people stay at this Hotel, No bar at all. They wont refund my deposit after three month. I have to talk to Orbitz and my credit card company for help. For foreigner, Stay away from this Hotel.
5 out of 5
by A verified traveler

Posted 4 Jun 2023
在酒店住了非常愉快的二周时间。行政酒廊和咖啡厅的工作人员都非常友善、注意细节。酒店其他人员,包括前台、礼宾部、客房部,也都辛勤工作。非常感谢!
Comment from Hotel Management
1 Sep 2023 by Marcom, Hotel Management
尊敬的宾客,感谢您选择上海万豪虹桥大酒店,我们很高兴您对酒店作出的好评和称赞!您的好评是我们前行的动力,酒店将不断提高服务质量,带给您更多惊喜体验。再次感谢您对上海万豪虹桥大酒店的厚爱,我们期待着您的再次光临!
4 out of 5
by A verified traveler

Posted 17 Mar 2023
Comment from Hotel Management
1 Sep 2023 by Marcom, Hotel Management
Thank you for choosing Shanghai Marriott Hotel Hongqiao. We appreciate your comments and look forward to seeing you next time !
4 out of 5
by A verified traveler

Posted 18 Feb 2021 on Hotels
Comment from Hotel Management
19 Feb 2021 by Vicky, Hotel Management
Thank you for choosing Shanghai Marriott Hotel Hongqiao. We appreciate your comments and look forward to seeing you next time !
5 out of 5
by A verified traveler

a satisfied guest

Posted 15 Dec 2020 on Hotels
The room was clean, modern and comfortable. The view was good. Overall a satisfying stay.
Comment from Hotel Management
17 Dec 2020 by Vicky, Hotel Management
Thank you for choosing Shanghai Marriott Hotel Hongqiao. We appreciate your comments and look forward to seeing you next time !
4 out of 5
by A verified traveler

Not really good

Posted 6 Oct 2020 on Hotels
Location not that good, no shopping mall even small market can not find nearby. Room size seems small compare with other city.
Comment from Hotel Management
20 Oct 2020 by Vicky, Hotel Management
Please accept our sincere apologies for your unpleasant experience at Shanghai Marriott Hotel Hongqiao. We have shared your feedback with the team for service improvement. Hope you can choose us again.