Ratings based on 312 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from New York
Posted 28 Mar 2024
Great location, steps from subway station and easy access to every where. Located in the famous tourism area, pretty crowded.
The hotel has a long history and very famous in China, the facilities are pretty good, the only issue is the size of dinning hall, it is too crowded during the breakfast time.
by A verified traveler from Doncaster East
Posted 17 Jan 2024
5 star service and architecture for this 4 star hotel
Comment from Hotel Management
18 Jan 2024 by PAREHOTEL, Hotel Management
Dear guest, thank you very much for your stay and recognition. We will continue to strive to create a comfortable living environment and high quality service for our guests. Looking forward to your coming again, wish you all the best in the future!
by A verified traveler
Nice location but a bit out-dated
Posted 16 Nov 2023 on HotelsRoom is small, furniture is worn out. No heating due to maintenance. Great location, close to subway, shopping and restaurants. Stayed there a couple times. Maybe will come back again.
Comment from Hotel Management
4 Dec 2023 by PAREHOTEL, Hotel Management
"Dear Guest,Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future.Sincerely,"
by A verified traveler
Posted 9 Oct 2023
Comment from Hotel Management
7 Nov 2023 by PAREHOTEL, Hotel Management
Dear guest, thank you for your stay. We will strive to create a comfortable living environment and high quality service for our guests. Looking forward to your coming again, wish you all the best in the future!
by A verified traveler
Thank you.
Posted 21 Apr 2021 on HotelsThanks to Wu Ling and Mr. Chen for their cordial, professional help at check-in. Staff were aces. Thanks especially to Mr.
Yu Chi Gang for his warm welcome and farewell at each entrance and exit.
by A verified traveler
Posted 13 Dec 2019 on Hotels
Good position and kind staffs
Comment from Hotel Management
13 Dec 2019 by Park Hotel, Hotel Management
Dear guests, thank you very much for your stay and recognition. We're very glad to hear that you were satisfied with the location and staff of the Park Hotel. The hotel is located in the central of Shanghai. The Bund, Nanjing Road Pedestrian Street and People's Square are all available on foot. The traffic is also very convenient. It is about 50 meters from the Subway Line 1, 2 and 8. It is very convenient for shopping, sightseeing and business travel. We will continue to strive to create a comfortable living environment and high quality service for our guests. Looking forward to your coming again, wish you all the best in the future!
by A verified traveler
Posted 2 Dec 2019 on Hotels
Very good hotel staff very pleasant although there were not enough English speaking staff and I was a bit frustrated as on a few occasions I called room service for simple things ie slippers ice and extra pillows and I had to physicaly show them what I wanted
Comment from Hotel Management
4 Dec 2019 by Park Hotel, Hotel Management
Dear Guest,
Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience.
Your concerns are being addressed, we will take action to improve staff oral English and improve guests experience.
Hope you could come back again, wish you all the best in the furure!
by A verified traveler
A weekend in Shanghai
Posted 19 Nov 2019 on HotelsThe location of this hotel is very good and central, just opposite Exit#9 and Exit#10 of People’s Square Subway Station. Going to Pudong or Hongqiao Airport from here is also very easy, highly recommended for both business or family travelers.
Room wise is big, clean with fast WIFI bandwidth, didn’t try the Resturant as there were plenty of eateries located near to the hotel. A good base to stay and explore Shanghai, I would definitely return again.
Comment from Hotel Management
26 Nov 2019 by Park Hotel, Hotel Management
Dear guests, thank you very much for your stay and comments! I'm very glad to hear that you were satisfied with the location and room of the Park Hotel. The hotel is located in the central of Shanghai. The Bund, Nanjing Road Pedestrian Street, People's Square and other attractions are all available on foot. The traffic is also very convenient. It is about 50 meters from the Subway Line 1, 2 and 8. It is very convenient for shopping, sightseeing and business travel. We will continue to strive to create a comfortable living environment and high quality service for our guests. Welcome to come again next time! Wish you all the best in the future!
by A verified traveler
Close to Nanjing Lu
Posted 14 Nov 2019 on Hotelsconvenient ton PEOPLE’s park and nanjing road pedestrian mall
Comment from Hotel Management
26 Nov 2019 by Park Hotel, Hotel Management
Dear guests, thank you very much for your stay and comments! We are very glad to hear that you were satisfied with the location of the Park Hotel. The hotel is located in the central of Shanghai. The Bund, Nanjing Road Pedestrian Street, People's Square and other attractions are all available on foot. The traffic is also very convenient. It is about 50 meters from the Subway Line 1, 2 and 8. It is very convenient for shopping, sightseeing and business travel. Welcome to come again next time! Wish you all the best in the future!
by A verified traveler
Posted 8 Nov 2019
Comment from Hotel Management
26 Nov 2019 by Park Hotel, Hotel Management
Dear guest, thank you for your stay. We are striving to create a comfortable living environment and high quality service for our guests. Looking forward to your coming again, wish you all the best in the future!
