Ratings based on 171 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Apr 2024
It is a very clean hotel with the most comfortable bed I ever had before.
by A verified traveler
Posted 31 Dec 2023
Many restaurants nearby and it is close to all kinds of transportation , very convenient. The room is quiet, people is nice and price is reasonable.
by A verified traveler
High quality service at a fair price.
Posted 22 Jan 2020 on HotelsThe hotel met our expectations throughout our two week stay. The room with 2 double beds where we stayed the first week was spacious however the beds were a bit firm. The rooms with the king size bed differ in size depending on their location. The pool and gym were fantastic. The staff is very friendly and helpful especially the concierge who ordered taxies for us and made sure the driver understood where to take us and Selma from reception who took efficient care of a rservation for an extra night for our children. Excellent daily housekeeping was provided and any request or problem was handled immediately. Breakfast offered a good variety of choices.
Comment from Hotel Management
18 Mar 2020 by Holiday Inn Shanghai Vista, Hotel Management
Dear Guest,
Thank you for staying with us! It means so much to us that you took the time to share such detailed feedback which really help us to do better.It is our great honor to make your stay memorable. And we are delighted to know that your deep impression on our staff service. Thank you again for staying with us and we hope that we will have the pleasure to welcoming you back soon.
Sincerely,
by A verified traveler from Australia
Posted 14 Oct 2019
Location is very central, close to metro trains, staff is quite friendly, unfortunately our air condition wasn’t working well, we had to ask it to be fixed for three times!
Comment from Hotel Management
3 Nov 2019 by Marketing Communication Supervisor , Hotel Management
Dear Guest,
Thank you for staying with us! It means so much to us that you took the time to share such detailed feedback which really help us to do better.My apologies for areas we should have done better and based on your feedback we implemented a couple new measure. Once again, thank you for your feedback and we look forward to seeing your return visit in the near future to see our improvements.
by A verified traveler
Posted 14 Sep 2019
WiFi cannot use
Comment from Hotel Management
16 Sep 2019 by Market Communications Department, Hotel Management
Dear Guest ,
Thank you for taking the time to share your valuable feedback with us. Your comments has been documented and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest services.If any other question, please contact us.Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
by A verified traveler
Excellent time
Posted 10 Sep 2019 on HotelsExcellent hotel, great conditions, very good service.
Comment from Hotel Management
19 Sep 2019 by Market Communications Department, Hotel Management
Dear Guest,
Thank you very much for your feedback of Holiday Inn Shanghai Vista, and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. Your generous words of praise about hotel staff highly appreciated. Feedback like yours will definitely motivate us to further enhance and shape our service in delivering a truly authentic experience to our guest. Thank you once again and we look very much forward to welcoming you back to stay with us in the future!
by A verified traveler
Posted 21 Aug 2019 on Hotels
Comment from Hotel Management
29 Aug 2019 by 市场传讯部, Hotel Management
尊敬的客人您好，感谢您对上海古井假日酒店的好评和喜爱！出门在外，住得舒心是每个客人的期望，也是酒店服务的终极目标。我们会不断努力，令旅途尽善尽美。“霖阁”咖啡厅提供西式及亚洲特选佳肴、自助早餐、零点午餐和晚餐，晚餐设有特色养生自助小火锅，欢迎您前来品尝。期待再次入住上海古井假日酒店。
by A verified traveler
Posted 17 Jul 2019
Comment from Hotel Management
20 Jul 2019 by 市场传讯部, Hotel Management
尊敬的客人您好，感谢您选择上海古井假日酒店并与我们分享您的体验。酒店旨在为客人提供温暖周到的服务，我们将在提供更好的服务的路途上不断前行，在阳光明媚的日子里，邀请您在酒店大堂喝喝茶、听听钢琴弹奏，一定会让您从繁忙、紧张的日常工作中得以释放和缓解，上海古井假日酒店期待与您的再次相见。
by A verified traveler
Posted 18 Jun 2019 on Hotels
Comment from Hotel Management
14 Jul 2019 by 市场传讯部, Hotel Management
尊敬的宾客您好，很高兴上海古井假日酒店能给予您满意。酒店拥有多种房型，假日高级房、假日豪华房、假日行政房、各式套房套房、温馨家庭儿童房，所有客房均配备免费上网宽带接口及无线网络，豪华的“热带雨林”喷淋沐浴设施以及舒适的软硬两种枕头为您带来真正愉悦的安睡体验。诚挚期待您在不久的将来再次光临上海古井假日酒店。
by A verified traveler from Singapore
Posted 27 May 2019
No complains or dislikes so far.
Good location for foods and shopping, no looking for high end shopping
Comment from Hotel Management
20 Jun 2019 by Marketing and communication department, Hotel Management
Dear Guest,
Thank you for choosing Holiday Inn Shanghai Vista and share your valuable feedback.Holiday Inn Shanghai Vista has good location,20 minutes drive from the Hong Qiao Airport,10 minutes from the Shanghai Railway Station and only 5 minutes from hotel to Metro Line.7. We have shuttle bus going through main business district from Monday to Friday and executive lounge in 19F will make guest relax themself. We look forward to welcoming you back to our hotel again.Thank you!
