Ratings based on 96 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Sep 2024
Convenient location. The daily breakfast is the same everyday, so to enlighten visitors, perhaps you can change about 3-4 items of the menu twice weekly would be fantastic.
by A verified traveler
Posted 25 Aug 2024
None
by A verified traveler
Posted 11 Aug 2024
It was located at a super busy street of Shanghai, but not so close to the subway (about 5 blocks). The food services were hard to find nearby. The breakfast was available in hotel but not so decent. When we arrived, we were asked to wait due to the reason that room style we booked was limited (the family room), and it was delayed again later when we came back. The front desk wasn’t able to understand English well, but there was some friendly Indian staff in breakfast place. The whole inside of the building and our room are dusty, Air temperature seemed high indoor due to the hot weather, and the room is small with a poor design. A king bed with a single bed room provided only one chair with a small little table. The tiny night stands failed to provide enough area even for a pocket sized Bible, which I found on the floor in the morning.
Comment from Hotel Management
16 Aug 2024 by Eva Li Hotel General Manager, Hotel Management
Dear Martin, thank you for your comments. We will feedback the questions and suggestions you mentioned to the relevant departments for follow-up treatment. We hope you have the opportunity to come back again and experience our service.
by A verified traveler
Posted 6 Jul 2024
A
Comment from Hotel Management
8 Jul 2024 by Eva Li Hotel General Manager, Hotel Management
Dear Avihu,Thank you very much for your review of the Holiday Inn Shanghai Nanjing Road, your love for the hotel is our greatest encouragement, and we look forward to serving you again.
by A verified traveler
Posted 26 Jun 2024
Overall the stay was fine. Had some hiccups with the cleanliness of my room but it was quickly remedied. The location is they key plus of this hotel as it’s close to Nanjing Street and the Bund. However, the lack of a password protected internet meant their system was slow and barely usable. Would not recommend staying here if you rely on Internet at all.
Comment from Hotel Management
8 Jul 2024 by Eva Li Hotel General Manager, Hotel Management
Dear Kailyn,Thank you so much for staying at the Holiday Inn Shanghai Nanjing Road and for taking the time to review your stay online. We'll improve the cleanliness and WIFI. We apologize for any inconvenience this may have caused you, and look forward to welcoming you back to our hotel to experience the improvement.
by A verified traveler
Posted 4 Jun 2024 on Hotels
Comment from Hotel Management
8 Jul 2024 by Eva Li Hotel General Manager, Hotel Management
Dear Anthony j,Thank you very much for your review of the Holiday Inn Shanghai Nanjing Road, your love for the hotel is our greatest encouragement, and we look forward to serving you again.
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
6 May 2024 by Eva Li Hotel General Manager, Hotel Management
Dear Annabel，Thank you very much for your review of the Holiday Inn Shanghai Nanjing Road, your love for the hotel is our greatest encouragement, and we look forward to serving you again.
by A verified traveler
Short holiday in Shanghai..
Posted 16 Apr 2024 on HotelsIt’s quite expensive for a room like this in an old hotel,
Comment from Hotel Management
17 Apr 2024 by Eva Li Hotel General Manager, Hotel Management
Dear Chin kiang, Thank you for staying at Holiday Inn Shanghai Nanjing Road. We will continue to improve and make positive progress. We look forward to your return stay and will do our best to provide you with a better experience.
by A verified traveler
Posted 13 Apr 2024
The room was neat and clean. The site of the hotel is excellent. Many tourist spots are easily reached by walking at an easy pace.
Comment from Hotel Management
15 Apr 2024 by Eva Li Hotel General Manager, Hotel Management
Dear Au Kwong,Thank you for choosing to stay at Holiday Inn Shanghai Nanjing Road. The hotel is located in Shanghai's CBD, with shopping malls nearby, and a 10-minute walk to the Bund and Yu Garden, as well as a cruise on the Huangpu River with a view of the multinational architectural complexes on both sides. We sincerely look forward to your coming again!
by A verified traveler
Posted 29 Jan 2024
Value for money
Comment from Hotel Management
31 Jan 2024 by Eva Li Hotel General Manager, Hotel Management
Dear Kar Lee Gary,Thank you for staying at our hotel and sharing your experience with us, we are glad to see your satisfaction and high evaluation of our hotel, every staff of the hotel will work harder to provide better service to all the VIPs of the hotel. We look forward to your return stay and wish you a happy life!
