Ratings based on 227 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
Very good location and close to subway
by A verified traveler
Posted 20 May 2024
Absolutely fantastic king room - the room was laid out very well and it felt very luxurious with a separate walk in closet and huge bathroom.
The gym was a bit run down as was the coin laundry but the staff are very good there and very helpful. Fantastic location I would stay again next time.
by A verified traveler
Posted 30 Apr 2024
by A verified traveler
Posted 18 Apr 2024
The room
Is very small And a bit dated. The tiles in bathroom
Were cracked. The AC was not working well and after plugging on our iPhone charger there was an explosion and the electricity went off.
It is in a nice walkable area.
by A verified traveler from kingstown
Posted 14 Apr 2024
Nice property
Front desk but moody at times
Breakfast was simply ok
Needed to print my train and air tickets asked front staff and was told they don’t have a email address which is total crap. Got a new guy to airdrop it to his phone and printed it out for 2 rmb
Won’t be staying here again
Staff need retraining especially breakfast guys and the senior front desk guys.
Door guy and cleaning room lady were great.
by A verified traveler
Posted 2 Apr 2024
Nice toilet like in Japan. Close to The Bund.
by A verified traveler
Posted 22 Jan 2024 on Hotels
by A verified traveler
Posted 3 Jan 2024
by A verified traveler
Posted 18 Nov 2023
Very pleasant, good location, good amenities
Comment from Hotel Management
28 Nov 2023 by Reception, Hotel Management
Dear Sofia Sarapova，Thank you for your feedback. We look forward to your next visit.
by A verified traveler
Posted 25 Oct 2023
Beautiful hotel in the perfect location to walk to everything we wanted to see. (We are joggers who are happy to walk 2-4 miles to visit a park). The view from our window was magnificent! Loved the cotton bathrobes and slippers!
Comment from Hotel Management
28 Nov 2023 by Reception, Hotel Management
Dear Diane Sare，Thank you for choosing our hotel. We are very pleased to receive your positive feedback. Looking forward to your next visit.
