Ratings based on 74 Verified Reviews
3.6 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Aug 2018
by georgina
Run down Hotel. Not what is advertised.
Posted 4 Oct 2017 on HotelsHad booked a bigger room than what we got given. So we went back to reception and asked for what I had booked on Hotels.com . After arguing with reception staff for a while we were then upgraded to a master room. Which was a nice big room. The next day there was confussion from reception whether we were meant to be in that room and whether we had paid properly. Which also rwsulted in another discussion with reception staff. Everything in the hotel is run down and the sauna was not going. Wouldnt take much to buy new pool furniture..it was cracked and dirty. The setting at the hotel is lovely and it is a shame the hotel is so run down.
by A verified traveler
Great hotel close to the Hongqiao railway station
Posted 11 Dec 2016 on HotelsUnfortunately, I did not stay long enough to enjoy the hotel ammenities like the pool and garden, but the stay was very comfortable. The rooms are a bit dated, but the linens are clean and they spoke English. The big plus is the location right by the railway station and airport.
by Ziling
Posted 28 May 2016 on Hotels
by Haejung
Posted 12 May 2016 on Hotels
by A verified traveler
An alright hotel.
Posted 21 Mar 2016 on HotelsThe hotel was nice but outdated. The restaurant in the hotel was way too overpriced so we chose not to eat there. The fish pond and the green area was especially nice and my children loved it. Nothing is really within walking distance especially with children. The guy at the desk in the evening (I forgot to get his name) was very rude when I asked him to call a taxi and he told me "NO TAXI" and would not call so we walked down to the street to get our own. The pool is very nice but the shallow end is 4 ft, it is not heated, and was cold. The children's pool felt like Ice Water so my smaller children were not able to swim at all which was a disappointment because we booked here mainly for the pool.
by A verified traveler
Comfortable place to stay
Posted 16 Mar 2016 on HotelsStaffs are very friendly and helpful, rooms are old but equipped with every necessary things. There's a balcony outside the room, it's comfortable to stay in the balcony when the weather is warm. The hotel locates about 10mins walk from the zoo, good place to stay if you plan to spend time in the zoo and stay for 1 night.
by mark from Hong Kong
jin jiang Cypress hotel
Posted 14 Nov 2015 on Hotelshotel was located in a park, quiet and peaceful setting, and nice gymn facilities.
by Amy from Middletown, NJ
Shanghai stay
Posted 10 May 2015 on HotelsThe hotel is very old , it needs to remodel.
Recommended
for Everyoneby A verified traveler from new york
The huge swimming pool.
Posted 13 Dec 2014I stayed only one night but I enjoyed swimming in huge pool with only a couple of people. The Hongqiao Airport is in 10 min distance by taxi. It is very quiet because the hotel is in the forest and about 100m from the major road.