Ratings based on 74 Verified Reviews

3.6 out of 5
86% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Aug 2018
3 out of 5
by georgina

Run down Hotel. Not what is advertised.

Posted 4 Oct 2017 on Hotels
Had booked a bigger room than what we got given. So we went back to reception and asked for what I had booked on Hotels.com . After arguing with reception staff for a while we were then upgraded to a master room. Which was a nice big room. The next day there was confussion from reception whether we were meant to be in that room and whether we had paid properly. Which also rwsulted in another discussion with reception staff. Everything in the hotel is run down and the sauna was not going. Wouldnt take much to buy new pool furniture..it was cracked and dirty. The setting at the hotel is lovely and it is a shame the hotel is so run down.
4 out of 5
by A verified traveler

Great hotel close to the Hongqiao railway station

Posted 11 Dec 2016 on Hotels
Unfortunately, I did not stay long enough to enjoy the hotel ammenities like the pool and garden, but the stay was very comfortable. The rooms are a bit dated, but the linens are clean and they spoke English. The big plus is the location right by the railway station and airport.
3 out of 5
by Ziling

This traveler left a rating score only Posted 28 May 2016 on Hotels
4 out of 5
by Haejung

This traveler left a rating score only Posted 12 May 2016 on Hotels
3 out of 5
by A verified traveler

An alright hotel.

Posted 21 Mar 2016 on Hotels
The hotel was nice but outdated. The restaurant in the hotel was way too overpriced so we chose not to eat there. The fish pond and the green area was especially nice and my children loved it. Nothing is really within walking distance especially with children. The guy at the desk in the evening (I forgot to get his name) was very rude when I asked him to call a taxi and he told me "NO TAXI" and would not call so we walked down to the street to get our own. The pool is very nice but the shallow end is 4 ft, it is not heated, and was cold. The children's pool felt like Ice Water so my smaller children were not able to swim at all which was a disappointment because we booked here mainly for the pool.
3 out of 5
by A verified traveler

Comfortable place to stay

Posted 16 Mar 2016 on Hotels
Staffs are very friendly and helpful, rooms are old but equipped with every necessary things. There's a balcony outside the room, it's comfortable to stay in the balcony when the weather is warm. The hotel locates about 10mins walk from the zoo, good place to stay if you plan to spend time in the zoo and stay for 1 night.
4 out of 5
by mark from Hong Kong

jin jiang Cypress hotel

Posted 14 Nov 2015 on Hotels
hotel was located in a park, quiet and peaceful setting, and nice gymn facilities.
3 out of 5
by Amy from Middletown, NJ

Shanghai stay

Posted 10 May 2015 on Hotels
The hotel is very old , it needs to remodel.
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

The huge swimming pool.

Posted 13 Dec 2014
I stayed only one night but I enjoyed swimming in huge pool with only a couple of people. The Hongqiao Airport is in 10 min distance by taxi. It is very quiet because the hotel is in the forest and about 100m from the major road.