Ratings based on 380 Verified Reviews

4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 9 Apr 2024
Comment from Hotel Management
12 Apr 2024 by Joanna Hua, Hotel Management
Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Shanghai. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Sincerely,
3 out of 5
by A verified traveler

Posted 28 Mar 2024
Old small room
Comment from Hotel Management
29 Mar 2024 by Joanna Hua, Hotel Management
Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Shanghai. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Sincerely,
5 out of 5
by A verified traveler from Seattle

Posted 25 Mar 2024
A great and kind hotel
Comment from Hotel Management
26 Mar 2024 by Joanna Hua, Hotel Management
Dear Guest, Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. Sincerely,
5 out of 5
by A verified traveler from Seattle

Posted 31 Jan 2024
Really great breakfast. Just as good as I expected. Great great location. Executive floor has great great rooms
Comment from Hotel Management
1 Feb 2024 by Joanna Hua, Hotel Management
Dear Guest, Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. Sincerely,
5 out of 5
by A verified traveler

Posted 26 Dec 2023 on Orbitz
Comment from Hotel Management
28 Dec 2023 by Joanna Hua, Hotel Management
Dear Guest, Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. Sincerely,
5 out of 5
by A verified traveler

Posted 26 Dec 2023
Comment from Hotel Management
28 Dec 2023 by Joanna Hua, Hotel Management
Dear Guest, Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. Sincerely,
5 out of 5
by A verified traveler

Posted 26 Nov 2023
Extremely convinient!
Comment from Hotel Management
29 Nov 2023 by Joanna Hua, Hotel Management
Dear Guest, Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. Sincerely,
5 out of 5
by A verified traveler

Posted 5 Nov 2023
five minutes walking to busiest malls in XuJiaHui, to subway lines 9, 11, 15, forty minutes to HongQiao internalitonal airport. front desk call service for taxi (2-5 minutes waiting).
Comment from Hotel Management
8 Nov 2023 by ANGELA WANG, Hotel Management
Dear Guest,Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Sincerely,
5 out of 5
by A verified traveler

Posted 27 Oct 2023
Comment from Hotel Management
17 Nov 2023 by Joanna Hua, Hotel Management
Dear Guest, Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. Sincerely,
5 out of 5
by A verified traveler

Posted 24 Oct 2023 on Hotels
Comment from Hotel Management
26 Oct 2023 by ANGELA WANG, Hotel Management
Dear Guest,Thank you for staying at the Courtyard Shanghai Xujiahui and we hope you choose to create more memories with us whenever your travels bring you back to Shanghai.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Sincerely,