Ratings based on 1,000 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Jan 2020
The decorations are more of that of a small town in Europe, in particular the dining area. I learnt from the staff that the hotel was originally a German brand. Food varieties are not limited to Chinese, and have included that of Japanese n Western. Rooms are comfortable n have no wardrobes. Yet the open hanging rack and storage spaces are sufficient, n together they facilitate your packing as it is difficult to leave things behind in this setting. There is a small safe n a small fridge in the room.
by A verified traveler
Posted 14 Jan 2020 on Hotels
by A verified traveler
Posted 7 Jan 2020
by A verified traveler
Posted 3 Jan 2020
Overall we had a very good experience with the hotel. Its location is very convenient. We would like to stay there again next time.
Comment from Hotel Management
15 Jan 2020 by Jeffery Wang, Hotel Management
Dear, Thank you for giving us a full score and for taking the time to share your feedback with us. The team and I are thrilled that you enjoyed your stay with us and appreciated our service. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We wish you safe travels. We look forward to welcoming you back soon.
by A verified traveler
Posted 2 Jan 2020 on Hotels
by A verified traveler
Posted 25 Dec 2019 on Hotels
by A verified traveler
good budget option
Posted 23 Dec 2019 on HotelsA good budget hotel for short stays in Shanghai, with a very convenient location.
Comment from Hotel Management
24 Dec 2019 by Jeffery Wang, Hotel Management
Dear,
Thank you for taking the time to share your wonderful feedback and giving us a full score. We are delighted to know how much you appreciated our wonderful room, our comfortable Heavenly bed and our convenient location. Rest assured we are eager to welcome you back and do feel free to let us know how we can make your return stay a better experience. We wish you safe travels.
by A verified traveler
Posted 18 Dec 2019 on Hotels
Great location. Reasonably good breakfast.
Comment from Hotel Management
19 Dec 2019 by Jeffery Wang, Hotel Management
Dear,
Thank you for taking the time to share your feedback with us. The whole team and I are delighted to hear that you enjoyed the stay at pentahotel Shanghai as well as appreciating our location and view from the room. pentahotel Shanghai is located in the commercial and business district and steps away from the Metro and Light Rail stations. Shanghai's distinctly different pentahotel is an ideal spot for business and fun, yet miles away from the usual hotel experience. Do please feel free to let us know if we can be of any assistance to make your next stay even better. We wish you safe travels.
by A verified traveler
Very good value
Posted 16 Dec 2019 on HotelsReview could have been excellent except for the foul smell from the drains in the bathroom.
Comment from Hotel Management
24 Dec 2019 by Jeffery Wang, Hotel Management
Dear,
Thank you for taking the time to share your feedback with us. The whole team and I are delighted to hear that you enjoyed the stay at pentahotel Shanghai as well as appreciating our location and view from the room. pentahotel Shanghai is located in the commercial and business district and steps away from the Metro and Light Rail stations. Shanghai's distinctly different pentahotel is an ideal spot for business and fun, yet miles away from the usual hotel experience. Do please feel free to let us know if we can be of any assistance to make your next stay even better. We wish you safe travels.
by A verified traveler
Posted 12 Dec 2019
Good location near train station.
Comment from Hotel Management
24 Dec 2019 by Jeffery Wang, Hotel Management
Dear,
Thank you for taking the time to share your feedback with us. The whole team and I are delighted to hear that you enjoyed the stay at pentahotel Shanghai as well as appreciating our location and view from the room. pentahotel Shanghai is located in the commercial and business district and steps away from the Metro and Light Rail stations. Shanghai's distinctly different pentahotel is an ideal spot for business and fun, yet miles away from the usual hotel experience. Do please feel free to let us know if we can be of any assistance to make your next stay even better. We wish you safe travels.
