Ratings based on 160 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Pelham
Posted 31 May 2024
I've always loved the Catskills and this inn is in a particularly glorious spot I've known for decades, and run exceptionally well.
by A verified traveler
Posted 27 May 2024
Everyone on staff make you feel at home. Come check it out. You won't be disappointed. BBQ on Saturdays all summer!
Comment from Hotel Management
28 May 2024 by RS, Hotel Management
Hi David,Thanks for visiting us and for joining us our opening BBQ weekend! We’re glad you enjoyed it and do hope you come visit us again soon!
by A verified traveler
Posted 27 May 2024
We LOVED the Shandaken Inn! The property, the staff, and everything in between were exceptional. The rooms were so quiet and comfy! We had the best time relaxing at the pool and in all of the outdoor space. The staff truly make you feel like you’re home. We will absolutely be back!
Comment from Hotel Management
27 May 2024 by RS, Hotel Management
Caitlin, Thank you so much for staying with us. We’re so glad to hear you had a wonderful time lounging by the pool! We hope you come visit us at home again soon!
by A verified traveler
Posted 20 May 2024
Extremely friendly and helpful staff. Room was clean and comfortable. Highest recommendation for this Inn.
Comment from Hotel Management
20 May 2024 by RS, Hotel Management
John - Thank you so much for your rave review! We hope you come visit us again soon!
by A verified traveler
Posted 9 May 2024
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Comment from Hotel Management
10 May 2024 by RS, Hotel Management
Thank you for the 5 star review!
by A verified traveler
Posted 8 May 2024
Highly recommend, but there was no coffee and even at 730 am no breakfast set up yet to even see if they’re was coffee available. That’s the only reason I wouldn’t return unless I brought my own keurig.
Comment from Hotel Management
8 May 2024 by RS, Hotel Management
Hi Nicole, I'm so sorry you experienced this. Coffee is available as early as 7AM. Please accept our apologies for the miscommunication. We do hope you consider returning soon and please let us know if theres anything we can help with.
by A verified traveler
Posted 5 May 2024
We had a wonderful day at Shanadaken. The staff were spectacular. The Inn was clean, well-appointed and so comfortable. The surroundings were gorgeous and so well maintained. We will definitely be back.
Comment from Hotel Management
5 May 2024 by RS, Hotel Management
Thank you Carolyn for sharing your experience! We had such a great time hosting you and do hope to see you again soon
by A verified traveler
Posted 1 May 2024
Very friendly staff, including Miranda as our “Emotional Support Concierge,” all of you were very welcoming and helpful. I would definitely recommend your inn to anyone.
Food was delicious and ample, wait staff very helpful. All in all, had a great time.
Comment from Hotel Management
1 May 2024 by RS, Hotel Management
Thank you so much for your kind review! We love hearing that you had such a great time and hope to see you around the table again soon!
by A verified traveler from Pelham
Posted 24 Apr 2024
Beautiful, quiet, and located in one of my favorite places on Earth. Thanks
Comment from Hotel Management
24 Apr 2024 by RS, Hotel Management
Thank you for your review Christopher! We do hope you come back soon :) Ps we think it’s beautiful too
by A verified traveler
Posted 23 Apr 2024
Comment from Hotel Management
24 Apr 2024 by RS, Hotel Management
Thanks for the review!
