Search Apart Hotels in Shaker Heights

"Bed were well used "

"I loved the valet service, and their dining options."

"Very nice outside flower pots and arrangements. Very clean inside and out "

"At check in, staff took a while to greet me standing at the checkin desk while they had a personal conversation amongst themselves, which was odd. Once the checkin staff greeted me, however, they were friendly and knowledgable. Hotel has a lot of value-add items like complementary happy hour drinks and complimentary breakfast. Valet staff did not send me a second link to claim my car, so had to wait a few minutes to go in person to request my car, and then wait for them to retrieve car. Overall just a couple minor glitches to what otherwise would have been a perfect stay at a great downtown location."

"Need better signage to get to parking lot because it’s all faded out. Room was overall clean and no sign of bed bugs so huge plus but could’ve used a dusting between bed and lamp shades had spots on them like they were old. we should’ve asked for thicker blanket which they said if we needed more blankets or pillows to just call. Carpet in building is old, the base area of wall going up stairs need cleaned. Would stay there again."

"The hotel, rooms and restaurant are excellent. The valet parking at $50 a night is a bit expensive when you can park across the street for so much less."

"It was very comfortable and the staff was very polite"

"Staff was great. Easy check in. Room was clean and spacious "

"The room was comfortable. Glad to see two chairs and an ottoman."