Ratings based on 7 Verified Reviews
2.5 Room cleanliness
2.8 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Apr 2024
Comment from Hotel Management
26 Apr 2024 by nizar benzid, Hotel Management
Dear Sami, Thank you for taking the time to tell us about your experience at the Radisson SFAX. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Radisson, we strive to provide a superior service experience for every customer; your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Sincerely,
by A verified traveler from Cantonments
Posted 31 Dec 2023
This is 2 or 3 stars hotel, far from 5 star. No amenities in the room, shampoo, body soap and conditioner bottles empty. Parking guards, belle boy & reception staff were trained but, restaurants servants were extremely unkind and no hospitality. Our son with high fever and not been able to take breakfast at restaurants so we wanted to bring him at least some fruits. Servants didn’t want to allow us and wanted to verify if we don’t steal fruits? We wanted to ask to their manager who did no show. A part from receptionist, they don’t manage well languages.
Comment from Hotel Management
4 Jan 2024 by Ben Zid Nizar, Hotel Management
Dear Antoine, Thank you for taking the time to tell us about your experience at the Radisson SFAX. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Radisson, we strive to provide a superior service experience for every customer; your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Sincerely,
by A verified traveler
Super quality-price ratio
Posted 6 Nov 2023 on HotelsThe stay at the hotel was very positive, as the staff was very helpful and friendly. We gave the hotel a high rating because of the quality-price ratio.
Comment from Hotel Management
4 Dec 2023 by Ben Zid Nizar, Hotel Management
Dear MARTINA, We Very much appreciate your comments regarding your stay at the RADISSON SFAX. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely
by A verified traveler
Posted 30 Mar 2024
Le personnel sur place est formidable. Le petit déjeuner est un peu léger, beaucoup de choses sont en supplément. L'intérieur de la salle de bain est visible de la chambre via une vitre ! C'est très surprenant et ne laisse aucune intimité. Il n'y a pas de verrou à la salle de bains. Les fenêtres laissent un peu passer le bruit de la rue. Les rideaux sont bien occultants. La télé est extraordinaire mais il n'y a que tv5 monde et France 24 en français. La télé n'est pas simple à manipuler. Il faudrait un mode d'emploi pour expliquer tout ce qui est possible avec. L'internet est moyen, et comme la télé est par internet, cela coupe un peu parfois. Des pigeons viennent boire dans la piscine et il est dommage qu'elle n'ait pas un chauffage solaire pour en profiter toute l'année.
Comment from Hotel Management
30 Mar 2024 by nizar benzid, Hotel Management
Dear bruno, We very much appreciate your comments regarding your stay at the Radisson Hôtel SFAX. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincere
by A verified traveler
Posted 27 Feb 2024 on Hotels
Comment from Hotel Management
5 Mar 2024 by Ben Zid Nizar, Hotel Management
DearMehmet, We Very much appreciate your comments regarding your stay at the RADISSON SFAX. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely
by A verified traveler
Posted 24 Jul 2023 on Hotels
Comment from Hotel Management
26 Feb 2024 by Ben Zid Nizar, Hotel Management
Dear Martina, Thank you for taking the time to tell us about your experience at the Radisson Sfax. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns and are looking forward to welcoming you again in the near future. Sincerely
by A verified traveler
Posted 17 Jul 2023 on Hotels
Comment from Hotel Management
17 Jul 2023 by 5, Hotel Management
Bonjour Monsieur Louise,Pouvez vous nous parler de votre expérience SVP.Merci.
