Ratings based on 83 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Apr 2024
We arrived and had no issues checking in with the self service checkin machine. On arrival to our room there were alot of wear and tear to the apartment and staining on the floors, mat and kitchen chairs. I sent them immediately to the WhatsApp number just to confirm that it was not my family who had caused the dirt and damage, we never received a reply. The apartment was just okay, it could of been amazing if a little effort and maintenance had been applied. I have never stayed at this type of accommodation without any form of cleaning materials being provided, such as washing up liquid, dishwasher tablets ect but there was a shop a few doors down so this did not cause any issues for me. The only day we seen anyone in reception was the morning of checkout and that was it. Pool area is also nice and relaxing but pool was dirty with bird poop and feathers so we chose not to use it but we did relax on the sun loungers. Shame as this apartment was located in a lovely area and very close to transport links. If I were returning to Seville I would choose somewhere else due to the general cleanliness of the apartment.
by A verified traveler
Posted 7 Apr 2024
Great location, clean, friendly staff.Would highly recommend.
by A verified traveler
Posted 12 Mar 2024
The hotel was great in terms of facilities and cleanliness. The staff at reception were very friendly and helpful.
I would have preferred at least one housekeeping visit during our 4-night stay and some fresh towels/linen. We were provided with on request but had to make the bed ourselves! Nevertheless I would recommend this apartment.
by A verified traveler
Posted 17 Feb 2024
by A verified traveler
Posted 4 Feb 2024
Property was really nicely designed and in a good location, 30 Min walk to all main attractions and sights.
by A verified traveler
Posted 16 Jan 2024
It is perfectly located, near non-touristy areas that are quiet and cheap but also near the town centre - 15 min walk. Lovely amenities, very comfy bed. Room nicely sized and has everything you would need. Would only suggest longer staff hours which would be slightly more convenient!
by A verified traveler
Posted 30 Dec 2023
Reception staff very unfriendly / temprature control failure in room could not sleep 2 entire nights / kids and us suffered sleepless night no air no ventilation no ac working - ac system trip very often and restricted - total discomfort - requested full moneyback as compensation - so far no manager called not 1 courtesy call after 1 day of check out - bad experience
by A verified traveler from coral gables
Posted 29 Dec 2023
In general , hotel is fair. It has been recently renovated and it is acceptable and very well comunícate to visit Sevilla
However , wifi does not work despite it is announced and TV at the main suite did not work either
Worst part is that , after claiming it twice , nobody did nothing …
There was no room cleaning service
by A verified traveler
Posted 22 Dec 2023
Great value for money. Reception is not 24/7, so make the arrangements with them in case of late check in.
Rooms are clean and has everything you need. Location is great- many good restaurants are just a few meters away. You van walk into main city centre quite easily. Parking on the street is difficult but not impossible.
by A verified traveler
Nice place but the WiFi was unreliable
Posted 9 Nov 2023 on HotelsThe place was clean and nice just like it looks in the pictures.
The WiFi stopped working on day 2, when we complained they told us it will probably be fixed on Monday (the day we left), they refused to offer any temporary solution or compensation
One more thing maybe would have been nice and that’s if they left 2 nespresso capsules with the machine. So maybe bring your own
