Ratings based on 649 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Samborondon
Posted 3 Jun 2024
Great location. The staff is very friendly, we made the check in with Manolo, who was very kind to us.
The breakfast is really good, recommended even if you have to pay extra.
Comment from Hotel Management
4 Jun 2024 by Laura López, Voice of Customer Coordinator, Hotel Management
Dear María Jose, Thank you for this review about your stay with us at Meliá Lebreros.We are delighted to hear you enjoyed our breakfast although found if not as competitive as you would have liked. Rates are proposed with breakfast included if preferred and special offers are sometimes available. It is rewarding to know that our location was convenient for you and our high standards met your expectations.We hope to have the opportunity to welcome you back for another memorable stay in the future. Kind regards,Laura López, Voice of Customer Coordinator
by A verified traveler
Posted 27 May 2024
Location
Comment from Hotel Management
28 May 2024 by Laura López, Voice of Customer Coordinator, Hotel Management
Dear Jesus,Thank you for taking the time to provide your feedback.We're delighted to hear that you found the room cleanliness, hotel condition, service, and room amenities to be impeccable. Your appreciation for our commitment to service culture and the quality of the room experience truly motivates our team. It's rewarding to know that our efforts to create gastronomic experiences at La Dehesa Tavern met your expectations and that you enjoyed the exclusive benefits of The Level. We would love to welcome you back for another memorable stay or perhaps to host one of your Power Meetings.We hope to have the opportunity of welcoming you back in the future. Best regards,Laura López, Voice of Customer Coordinator
by A verified traveler
Posted 11 May 2024
Construction in the area made getting to parkade difficult and wasn’t signed that they changed a one way street to accommodate
Comment from Hotel Management
13 May 2024 by Laura López, Voice of Customer Coordinator, Hotel Management
Dear Douglas,Thank you for taking the time to provide your feedback.We're glad to hear that you found our hotel's cleanliness, condition, and service to meet your expectations, as we strive to provide a superior room experience for all our guests. We understand that the construction in the area posed challenges during your arrival, and we regret any inconvenience this may have caused. Our team is committed to ensuring easy access to our facilities, and we appreciate you bringing this to our attention.We hope to have the opportunity of welcoming you back in the future. Best regards,Laura López, Voice of Customer Coordinator
by A verified traveler
Posted 7 May 2024
Everything was absolutely perfect!!!
Comment from Hotel Management
10 May 2024 by Laura López, Voice of Customer Coordinator, Hotel Management
Dear Shina,Thank you for such a positive review.It brings us immense joy to hear that your room was impeccably clean and that our hotel's condition, service, and amenities met your expectations to the fullest. Our team takes pride in our service culture, striving to create an exceptional room experience for every guest. We are also thrilled that you enjoyed our gastronomic experiences, which are a testament to our dedication to quality and flavor. As you've highlighted The Level, it's wonderful to know that this exclusive service added a special touch to your stay, confirming our commitment to providing a truly memorable experience. We're always aiming to empower our guests with 'energy for life activities' that enrich their travels.It would be our pleasure to have you return on another occasion. Very best wishes,Laura López, Voice of Customer Coordinator
by A verified traveler
Posted 5 May 2024
This hotel was amazing. Very clean. Amazing staff. Close enough to everything. We will definitely be back!
Comment from Hotel Management
7 May 2024 by Laura López, Voice of Customer Coordinator, Hotel Management
Dear Ms Imani,Thank you for such a positive review.We are thrilled to hear you found our hotel to be immaculately clean, a testament to our commitment to excellence in service culture. Our team is delighted to know that their dedication to providing an exceptional room experience resonated so well with you. Being in close proximity to Seville's vibrant heart, we are glad that you appreciated the convenience our location offers for exploring the city. It is flattering to see such high ratings across all aspects of your stay, from the condition of our hotel to the room amenities and the service provided.It would be our pleasure to have you return on another occasion. Very best wishes,Laura López, Voice of Customer Coordinator
by A verified traveler
Posted 1 May 2024
Had a great stay. Excellent breakfast buffet. Walkable to old town and next to a shopping center as well as restaurants around the football stadium
Comment from Hotel Management
3 May 2024 by Laura López, Voice of Customer Coordinator, Hotel Management
Dear Ms Krishna,Thank you for such a positive review.We are thrilled to hear that our breakfast buffet exceeded your expectations and provided a delightful start to your day. It's also wonderful to know that our location offered you the convenience of exploring the historic old town while being adjacent to shopping and dining options. We take great pride in maintaining a high standard of cleanliness and are glad to see this reflected in your room experience. Our team is committed to a culture of attentive service, and it is rewarding to learn that we succeeded in making your stay enjoyable.It would be our pleasure to have you return on another occasion. Very best wishes,Laura López, Voice of Customer Coordinator
by A verified traveler
Posted 30 Apr 2024
Nice hotel with great breakfast!
It wasn't in central, however it's near train station.
Comment from Hotel Management
3 May 2024 by Laura López, Voice of Customer Coordinator, Hotel Management
Dear Camilla, Thank you for this review about your stay with us at Meliá Lebreros.We're pleased to hear you enjoyed the breakfast offerings, our aim is to provide exceptional gastronomic experiences to start the day right. It's also wonderful to know that our service culture met your expectations with a perfect score. We appreciate your mention of the easy access to the train station, confirming our commitment to an unbeatable location for our guests' convenience. However, we understand that you found the hotel to not be in the central area, and we hope that our proximity to historical sites and public transport options ensured a comfortable experience for exploring Seville.We hope to have the opportunity to welcome you back for another memorable stay in the future. Kind regards,Laura López, Voice of Customer Coordinator
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 27 Apr 2024
by A verified traveler
Posted 25 Apr 2024
I had to ask to get the A/C switched on but other than that, a pleasant hotel.
Comment from Hotel Management
27 Apr 2024 by Laura López, Voice of Customer Coordinator, Hotel Management
Dear Gillian, Thank you for this review about your stay with us at Meliá Lebreros.We're delighted to hear that you found your stay pleasant and appreciated the cleanliness of your room and the overall condition of our hotel. Our team strives to maintain the highest standards in both service and accommodation, and it's rewarding to know that this has been recognized. We understand that you had to request the activation of the air conditioning system, and we apologize for any inconvenience this may have caused. Our central system is designed to ensure the comfort of all our guests throughout the different seasons, and we regret if this did not meet your expectations on this occasion.We hope to have the opportunity to welcome you back for another memorable stay in the future. Kind regards.Laura López, Voice of Customer Coordinator
