Hotels with Swimming Pool in Sevierville, Tennessee

"not a very welcoming experience.The check in was cold and not welcoming at all.Our bathroom toilet handle was completely broken off and they had to come in the next morning to fix it. Then the master king bed did not even have a mattress pad on the bed that was so saggy. The sheets a blanket were a reuse as well. NO ONE CAME AS PROMISED TO CHANGE THE BEDDING.We had to call again and then finally someone came and saw the linens and apologized and immediately at 9:30pm on the 4th day of asking tended to it. Just overall a very aggravating experience. The manager offered us $100 off and a late check out which the next day they were calling us and inquiring why we were still in our room and not check out. The activity that we were told that was taking place at 11am was changed and they never even bothered to tell guests. Us and several others were waiting at the activity center until I called them around 11:15 to inquire and then they said oops ! NOT a good way to manage the activities. The manager did feel apologetic and gave us the activity to bring home with us, though I know my daughter was till disappointed that she could not sit with the other kids to do it. Room was not as pictured, and the furniture was dated and my dresser drawer just had to stay open because the dresser was not level ( which is a tipping hazard ) "

"Friendly staff clean rooms. Breakfast wide variety. Easy to get to the island and shops"

"My family enjoyed!!!Recommend 10/10 !! The kids had a fun & check-in was fast. Staff did a great job on the service. The rooms were very clean and comfortable. We had a blast. "

"Good break meah rooms"

"yes"

"Always a wonderful stay never any issues rooms are clean and staff is so nice every time our stay was very relaxing will be staying again"

"Good for like 3 days"

"The breakfast was yummy, the eggs are the only thing I wasn’t impressed with. Staff very friendly. Room was so nice!"

"Good "