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HeartSong Lodge & Resort

3.5 star property
Pigeon Forge comfortable hotel connected to the convention center

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for HeartSong Lodge & Resort

Lobby sitting area
Lobby sitting area
Front of property
In-room safe, desk, laptop workspace, iron/ironing board
Lobby sitting area
Reviews
9.8

Exceptional

Popular amenities

  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available

Enjoy the neighborhood

Map
1210 Dollywood Resorts Blvd, Pigeon Forge, TN, 37863
  • Popular LocationDollywood's Splash Country5 min drive
  • Popular LocationIsland at Pigeon Forge11 min drive
  • Popular LocationDollywood11 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)65 min drive
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Room options

View all photos for THEMED FAMILY SUITE - Dormer

In-room safe, desk, laptop workspace, iron/ironing board

THEMED FAMILY SUITE - Dormer

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Day bed
Hair dryer
Private bathroom
Local meal delivery service
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for KING - Sleeper Sofa

In-room safe, desk, laptop workspace, iron/ironing board

KING - Sleeper Sofa

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Sofa bed - queen
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for THEMED FAMILY SUITE with Balcony Hearing Accessible

In-room safe, desk, laptop workspace, iron/ironing board

THEMED FAMILY SUITE with Balcony Hearing Accessible

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for KING - Murphy

In-room safe, desk, laptop workspace, iron/ironing board

KING - Murphy

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Two Queen Beds Dormer

In-room safe, desk, laptop workspace, iron/ironing board

Two Queen Beds Dormer

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Day bed
Separate bedroom
Hair dryer
  • Sleeps 5
  • 2 Queen Beds

View all photos for JUNIOR SUITE - Inside corner

In-room safe, desk, laptop workspace, iron/ironing board

JUNIOR SUITE - Inside corner

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
Cable channels
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Two QUEEN Beds with Balcony Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Two QUEEN Beds with Balcony Accessible

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE with Balcony Hearing Accesible

In-room safe, desk, laptop workspace, iron/ironing board

FAMILY SUITE with Balcony Hearing Accesible

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Two QUEEN Beds with Balcony Hearing Accesible

In-room safe, desk, laptop workspace, iron/ironing board

Two QUEEN Beds with Balcony Hearing Accesible

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for KING - Dormer

In-room safe, desk, laptop workspace, iron/ironing board

KING - Dormer

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Day bed
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Two QUEEN Beds with Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Two QUEEN Beds with Balcony

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE

In-room safe, desk, laptop workspace, iron/ironing board

FAMILY SUITE

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
Cable channels
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for King Murphy Hearing Impaired

In-room safe, desk, laptop workspace, iron/ironing board

King Murphy Hearing Impaired

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for KING - Sleeper Sofa w/Balcony

In-room safe, desk, laptop workspace, iron/ironing board

KING - Sleeper Sofa w/Balcony

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Sofa bed - queen
Separate bedroom
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for JUNIOR SUITE - Dormer Accessible

In-room safe, desk, laptop workspace, iron/ironing board

JUNIOR SUITE - Dormer Accessible

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Day bed
Hair dryer
Private bathroom
Local meal delivery service
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Two Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Two Queen Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE with Balcony

In-room safe, desk, laptop workspace, iron/ironing board

FAMILY SUITE with Balcony

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Outside Corner w/Balcony Hearing Accessible

In-room safe, desk, laptop workspace, iron/ironing board

JUNIOR SUITE - Outside Corner w/Balcony Hearing Accessible

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
Cable channels
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for KING - Dormer Accessible

In-room safe, desk, laptop workspace, iron/ironing board

KING - Dormer Accessible

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Day bed
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for JUNIOR SUITE w/Balcony- Accessible

In-room safe, desk, laptop workspace, iron/ironing board

JUNIOR SUITE w/Balcony- Accessible

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
Cable channels
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for King Sleeper Sofa with Wet Bar

In-room safe, desk, laptop workspace, iron/ironing board

King Sleeper Sofa with Wet Bar

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Sofa bed - queen
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for THEMED FAMILY SUITE with Balcony

In-room safe, desk, laptop workspace, iron/ironing board

THEMED FAMILY SUITE with Balcony

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Dormer

In-room safe, desk, laptop workspace, iron/ironing board

JUNIOR SUITE - Dormer

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Day bed
Hair dryer
Private bathroom
Local meal delivery service
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for King Murphy with/Balcony

In-room safe, desk, laptop workspace, iron/ironing board

King Murphy with/Balcony

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

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About the neighborhood

Pigeon Forge

Located in Pigeon Forge, HeartSong Lodge & Resort is connected to the convention center. The area's natural beauty can be seen at The Ripken Experience - Pigeon Forge and Great Smoky Mountains National Park, while Titanic Museum and Dolly Parton's Stampede Dinner Attraction are cultural highlights. Dollywood and Dollywood's Splash Country are not to be missed.
Visit our Pigeon Forge travel guideOpens in a new window

What's nearby

  • Dollywood's Splash Country - 5 min drive
  • The Ripken Experience - Pigeon Forge - 9 min drive
  • Titanic Museum - 11 min drive
  • Island at Pigeon Forge - 11 min drive
  • Dollywood - 11 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 66 min drive

Restaurants

  • Spotlight Bakery - 11 min drive
  • The Old Mill Restaurant - 7 min drive
  • The Grist Mill Cinnamon Bread - 9 min drive
  • Market Square - 10 min drive
  • Aunt Granny's - 10 min drive

About this property

HeartSong Lodge & Resort

Hotel connected to the convention center
Dollywood's Splash Country is located near HeartSong Lodge & Resort, which provides a poolside bar, shopping on site, and a firepit. For some rest and relaxation, visit the spa tub. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool, with sun loungers and a lifeguard on site
  • Free self parking, plus valet parking (surcharge)
  • Cooked-to-order breakfast (surcharge), luggage storage, and wedding services
  • Tour/ticket assistance, a banquet hall, and a TV in the lobby
Room features
All 302 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with hair dryers and shampoo
  • 50-inch Smart TVs with premium channels
  • Free tea bags/instant coffee, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 24.99 to 39.99 for adults and USD 14.99 to 29.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Braille/raised signage
  • Hardwood flooring in public areas
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch Smart TV with premium cable channels
  • Pay movies

Food and drink

  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 24.99–39.99 for adults, and USD 14.99–29.99 for children
  • Valet parking fee: USD 40 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The seasonal pool will be open from April to September

Property is also known as

HeartSong Lodge Resort
HeartSong Lodge & Resort Hotel
HeartSong Lodge & Resort Pigeon Forge
HeartSong Lodge & Resort Hotel Pigeon Forge

Frequently asked questions

Does HeartSong Lodge & Resort have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is HeartSong Lodge & Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at HeartSong Lodge & Resort?

Self parking is free at this property.

What time is check-in at HeartSong Lodge & Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at HeartSong Lodge & Resort?

Check-out is at 11:00 AM.

Where is HeartSong Lodge & Resort located?

Situated in Pigeon Forge, this hotel is 1.1 mi (1.8 km) from Dollywood's Splash Country and 2.8 mi (4.5 km) from Dollywood. Parrot Mountain and Gardens and Patriot Park are also within 3 mi (5 km).

HeartSong Lodge & Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 39 out of 44 reviews" "
Rating 8 - Good. 5 out of 44 reviews" "
Rating 6 - Okay. 0 out of 44 reviews" "
Rating 4 - Poor. 0 out of 44 reviews" "
Rating 2 - Terrible. 0 out of 44 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah, Midlothian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property. Perfect quiet setting. Will be returning soon!
Stayed 2 nights in May 2024

10/10 Excellent

Patricia

Traveled with family
A beautiful place. Very accommodating. Would not have to leave the Lodge. Had a great time.
Stayed 2 nights in May 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel..very nice, and family friendly.
Stayed 4 nights in Mar 2024

10/10 Excellent

Ann Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable, staff made you feel very welcomed. Many spaces around the resort to relax and enjoy company of those you came with.
Stayed 1 night in Apr 2024

8/10 Good

william

Stayed 2 nights in Apr 2024

10/10 Excellent

Howard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I did not like was the strawberry decorate. I ordered at the pool. The strawberry degree shouldn't come with line juice that should come with a strawberry.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jenn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean and quiet. Staff were so friendly!
Stayed 3 nights in Apr 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Everything it's 5 star
Stayed 2 nights in Apr 2024

8/10 Good

Rachel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very nice facility. Upon arrival the valets were gentlemen. However, once at the check in desk the lady behind the desk was surprisingly not as hospitable. She was looking everywhere but at us. It was as if we were not even standing there. We just felt very set back and shocked really. Not what you expect from a Dollywood facility. We never got her full attention or felt welcomed. The room was nice and clean. We enjoyed the events and live entertainment. It made it worth the stay. Our waitress at High Note was fabulous. She even came to let us know that her shift was up and who would be taking care of us. Check out was a breeze. Just wish check in would’ve been a better experience.
Stayed 1 night in Apr 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024