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Country Cascades Waterpark Resort

Photo gallery for Country Cascades Waterpark Resort

Primary image
Seasonal outdoor pool, a heated pool, pool umbrellas, sun loungers
Waterslide
Seasonal outdoor pool, a heated pool, pool umbrellas, sun loungers
Balcony

Overview of Country Cascades Waterpark Resort

Country Cascades Waterpark Resort

2.5 star property

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
204 Sharon Dr, Pigeon Forge, TN, 37863

Explore the area

  • Popular LocationPigeon Forge Factory Outlet Mall6 min walk
  • Popular LocationIsland at Pigeon Forge10 min walk
  • Popular LocationLeConte Center At Pigeon Forge18 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)54 min drive

Choose dates to view prices

About this area

Pigeon Forge

Country Cascades Waterpark Resort is located in Pigeon Forge. The Comedy Barn Theater and Titanic Museum are cultural highlights, and some of the area's popular attractions include Island at Pigeon Forge and WonderWorks. Traveling with kids? Don't miss Dollywood and Ripley's Aquarium of the Smokies. Spend some time exploring the area's activities, including golfing.

What's nearby

  • The Comedy Barn Theater - 4 min walk
  • Pigeon Forge Gem Mine - 6 min walk
  • Pigeon Forge Factory Outlet Mall - 6 min walk
  • Island at Pigeon Forge - 10 min walk
  • LeConte Center At Pigeon Forge - 18 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 54 min drive

About this property

Country Cascades Waterpark Resort

Family-friendly hotel with free water park access and free breakfast
Along with free water park access, this smoke-free hotel has a snack bar/deli and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a children's pool, laundry facilities, and a 24-hour front desk.
Country Cascades Waterpark Resort offers 236 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Languages spoken

Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM

Things to do

  • Children's pool
  • Free water park access
  • Heated pool
  • Lifeguards on site
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Fence around the pool
  • Free water park access
  • Laundry facilities
  • Microwave
  • Pool gate
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe (surcharge)

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Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • In-room safe fee: USD 1.10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
When an accessible room is requested or required, this property will not allow guests to book a non-accessible room.

We should mention

The seasonal pool will be open from March 11 to October 15
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Hotel
Country Cascades Hotel Pigeon Forge
Country Cascades Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Waterpark Pigeon Forge
Country Cascades Waterpark
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Hotel Pigeon Forge
Country Cascades Waterpark Resort Hotel
Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Waterpark Resort Hotel Pigeon Forge

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 682 out of 1244 reviews
5 - Excellent 55%
Rating 4 - Good. 375 out of 1244 reviews
4 - Good 30%
Rating 3 - Okay. 111 out of 1244 reviews
3 - Okay 9%
Rating 2 - Poor. 50 out of 1244 reviews
2 - Poor 4%
Rating 1 - Terrible. 26 out of 1244 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good breakfast and nice pool area Rooms were comfortable with ample space.
Stayed 2 nights in Jun 2022

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Could have added some extra options to the breakfast.
Stayed 2 nights in Jun 2022

4/5 Good

Traveled with family
Liked: Cleanliness
Disliked: Amenities
This property has no respect for elders or handicap! They had a gate to pool that would have helped a lot of people to not have to walk as faf, but would not unlock it!!! That’s stupid to have easy access and not put it to use!! Lifeguards did not like it because they were locked ! The queen bed was broke down, the sleeper sofa was terribly nasty and old!! Mattress was awful!
Stayed 2 nights in Jun 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and easy get to.
Stayed 4 nights in Jun 2022

3/5 Okay

Traveled with family and small children
Liked: Staff & service, amenities
The pool area is awesome. Our room was dated and the heat/air unit would not work. Normally, I wouldn’t think much about it, but this is the third time we’ve stayed there and the third time the heat/air unit didn’t work properly. We didn’t even bother to call because we were only there two nights and only in the room to sleep. Parking was a nightmare and we had to park in the roll over parking lot, which did not feel safe. And, the couch in our room smelled like mildew/dirty socks. We probably won’t stay there again.
Stayed 2 nights in Jun 2022