Ratings based on 802 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Staff are lovely but there wasn’t anywhere near enough of them. Property needs some TLC
by A verified traveler
Posted 28 Apr 2024
The staff were wonderful. Toby was particularly great, a credit to your company. Thanks!
by A verified traveler
Posted 24 Apr 2024
Clean pleasant hotel. Lovely staff & easy parking.
by A verified traveler
Posted 24 Apr 2024
by A verified traveler
Posted 23 Apr 2024
by A verified traveler
Posted 17 Mar 2024
Very convenient for the racing circuit.
by A verified traveler
Posted 7 Mar 2024
Having stayed numerous times at this hotel, it is very peaceful with comfy bed and easy parking
by A verified traveler
Not up to scratch.
Posted 3 Mar 2024 on HotelsWe stayed for 3 nights. The room was fine, very clean and the bathroom was very nice and modern. The menu was not as advertised, the meals that are shown on the internet are misleading. The menu was so limited, it was like a very boring local pub. No fresh vegetables, no steaks, or nice meats, no home cooked dishes. Just pies (not home made), and fish and chips, one salad, which with chicken would have been nearly £20.00. The cold breakfast was lovely, The fried breakfast was very greasy. We would never come again, although the spa was lovely. If you want treatments, pre-book. They do a lot of spa days.
by A verified traveler
Posted 27 Feb 2024
The food was not good. everything else was fine. the gym is open to locals so was rather full but the spa area was nice
by A verified traveler
Terrible- do no waste your money
Posted 25 Feb 2024 on HotelsStayed for a spa break- spa was lovely and staff very friendly. Hotel however was terrible. Rooms are old, falling apart and full of mould. The ceiling above our shower was peeling off, there was mould all around the shower. Mould all around the windows in the bedroom. Carpet was threadbare with patches missing. Afternoon tea was standard, but paid 4 pound for a ‘large’ tea which was half a tiny cup full.
I paid for this stay in advance but once we had checked out, the hotel tried to take payment of more than our room cost with a card that was only used to tap to pay for parking. After ringing them they said they had tried taking payment for someone else’s room by mistake and had our card details from when it was tapped… absolutely unacceptable. Would not return and would definitely not recommend
