Ratings based on 130 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Pedro Alves, Hotel Management
Dear Mr. Gerald, We would like to thank you for visiting our hotel and for sending us your review. Sincerely, Melia Setubal
by A verified traveler from Whistler
Posted 8 May 2024
Comment from Hotel Management
10 May 2024 by Pedro Alves, Hotel Management
Estimado Sr. Hugo, Gostaríamos de agradecer a visita ao nosso hotel e por nos enviar o seu review. Atenciosamente, Melia Setubal
by A verified traveler from Newark
Posted 23 Apr 2024
excellent and the very helpful employees.
Comment from Hotel Management
25 Apr 2024 by Pedro Alves, Hotel Management
Dear Mr. Alexandre, We would like to thank you for visiting our hotel and for sending us your review. Sincerely, Melia Setubal
by A verified traveler
Posted 6 Mar 2024 on Hotels
Comment from Hotel Management
7 Mar 2024 by Pedro Alves, Hotel Management
Dear mR. iAN, We would like to thank you for visiting our hotel and for sending us your review. Best regards, Melia Setubal
by A verified traveler
Posted 31 Dec 2023
Excellent service. Would go again 👍
Comment from Hotel Management
2 Jan 2024 by Pedro Alves, Hotel Management
Dear Mr. Stephen, We would like to thank you for visiting our hotel and for leaving us your feedback. Best regards, Melia Setubal
by A verified traveler
Posted 10 Nov 2023 on Hotels
Unfortunately there was a problem with the hot water system. The water in the bathroom for showering and face washing was cold.
Also at breakfast, the fried eggs were cold and oily.
Comment from Hotel Management
10 Nov 2023 by Meliã Setúbal, Hotel Management
Bom dia, caro Sr. Thomas, antes de mais nada gostaria de pedir desculpas sinceras pela sua estadia não ter sido do seu agrado desta vez. Fazemos questão de tratar todos os comentários com a maior seriedade e investigaremos a situação adequadamente para melhorar nosso serviço. Esperamos recebê-lo novamente em breve no nosso hotel ou em outro hotel do grupo Meliã International. Atenciosamente, Meliá Setúbal
by A verified traveler
Posted 1 Nov 2023 on Hotels
Comment from Hotel Management
3 Nov 2023 by Pedro Alves, Hotel Management
Thank you very much for your review . We are delighted that you enjoyed your stay and . We look forward to welcoming you back again soon. Kind regards, Melia Setubal
by A verified traveler
A great place to stay in Setubal
Posted 27 Oct 2023 on HotelsWe attended the Setubal Live Score Film Festival, and this hotel was within walking distance of both of the film venues and the train station. It’s also just across the street from a park filled with whimsical statues, as well as the town’s soccer stadium. The a la carte dinner in the hotel’s restaurant was quite good, and the breakfast buffet was satisfying. I was a bit disappointed with the size of the indoor pool, but the water temperature and cleanliness of the whole spa area made for a relaxing and enjoyable swim. The room was spacious and had a nice view of the park. The bed could have been a little softer though.
Comment from Hotel Management
27 Oct 2023 by Pedro Alves, Hotel Management
Dear Ms. Elisabeth, Thank you for your preference and for sharing your experience at our Hotel Meliá Setubal. We are very pleased to see that you enjoyed your stay. We look forward to a future visit. Sincerely, Meliá Setúbal
by A verified traveler
Posted 7 Oct 2023
Super friendly staff
Comment from Hotel Management
10 Oct 2023 by Pedro Alves, Hotel Management
Dear Mr Julio,Thank you very much for your review. We are pleased that our team contributed positively to your stay. Sincerely, Melia Setubal
by A verified traveler
Posted 7 Oct 2023
The Hotel didn’t have enough park space and we left the car in the front of the Hotel and got a parking ticket. Besides that the food was great.
Comment from Hotel Management
23 Oct 2023 by Meliã Setúbal, Hotel Management
Dear Cristina, Thank you very much for taking the time to tell us about your experience at Meliá Setúbal. It is very important to us that our guests give us feedback on their stay, as it helps us and motivates us to keep improving. We apologize for the fact that you weren't able to park in our hotel parking lot, which is subject to availability and has 15 spaces. We hope to see you again in the near future. Best regards from the entire Melia Setúbal team.
