Ratings based on 261 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Clean
by A verified traveler
Posted 24 May 2024
Great
Comment from Hotel Management
28 May 2024 by Hugo Martinho - General Manager , Hotel Management
Dear Guest , Thank you for your kind coments regarding to your stay in Hotel Ibis Setúbal . I'm delighted that you have enjoy your stay and I'll share with my team. We work in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards
by A verified traveler from Mississauga
Posted 3 May 2024
It was clean and the service was good.
Comment from Hotel Management
14 May 2024 by Hugo Martinho - General Manager , Hotel Management
Dear Guest , "Thank you for your kind coments regarding to your stay in Hotel Ibis Setúbal . I'm delighted that you have enjoy your stay and I'll share with my team. We work in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards
by A verified traveler
Posted 11 Mar 2024
Rooms are very very small….
Comment from Hotel Management
16 Mar 2024 by Hugo Martinho - General Manager , Hotel Management
Dear Guest , Thank you for your coments and for taking time to write a review about your stay in hotel Ibis Setúbal . We treat all of our comments seriously and will be dealt with accordingly. Our goal is to improve our services in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards
by A verified traveler
Posted 19 Oct 2023
The staff was very good - let us check in early. No in-room coffee - 3 euros for a tea. Reported very dirty floor and smelly bed on check-out but don't think they were going to act on it. Feral cats annoying. Pricey for what it was.
Comment from Hotel Management
13 Nov 2023 by Hugo Martinho - General Manager , Hotel Management
Dear Guest , Thank you for your comments and I'm sorry that you were disappointed with your stay in Hotel Ibis Setúbal Our goal is to get your satisfaction in our services. In order to get that, I'll all the measures in order to improve our services. Kind regards
by A verified traveler
Posted 21 May 2023
Comment from Hotel Management
12 Jun 2023 by Hugo Martinho - General Manager , Hotel Management
Dear Guest , Thank you for your rating regarding your stay at the Hotel Ibis Setúbal Your opinion is highly valued and my team appreciates the trust you have placed in us.We hope to welcome you back soon.Yours sincerely
by A verified traveler
Posted 7 May 2023 on Hotels
Comment from Hotel Management
8 May 2023 by Hugo Martinho - General Manager , Hotel Management
Dear Guest , Thank you for your kind coments regarding to your stay in Hotel Ibis Setúbal . I'm delighted that you have enjoy your stay and I'll share with my team. We work in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards
by A verified traveler
Posted 5 May 2023 on Hotels
Comment from Hotel Management
8 May 2023 by Hugo Martinho - General Manager , Hotel Management
Dear Guest , Thank you for your kind coments regarding to your stay in Hotel Ibis Setúbal . I'm delighted that you have enjoy your stay and I'll share with my team. We work in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards
by A verified traveler
Posted 8 Mar 2023
Cattle on the rooms coffee and tea
Comment from Hotel Management
30 Mar 2023 by Hugo Martinho - General Manager, Hotel Management
Thank you for your kind coments regarding to your stay in Hotel Ibis Setúbal . I'm delighted that you have enjoy your stay and I'll share with my team. We work in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards
by A verified traveler
Posted 2 Feb 2023
It has parking
Comment from Hotel Management
8 Feb 2023 by Hugo Martinho - Directeur Hotel , Hotel Management
Cher Client , Nous vous remercions pour vos commentaires suite à votre séjour à Ibis Setúbal C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau.Cordialement
