Ratings based on 256 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Would stay here again! Bernardo at the front desk was top notch!
Comment from Hotel Management
3 Jun 2024 by Sara Martins, Hotel Management
Dear guest, thank you for taking the time to share your positive feedback. We're grateful for your kind words and thrilled that you enjoyed your stay with us. It was a pleasure having you as our guest, and we hope to welcome you back for another exceptional experience.Best regards,Sara Martins
by A verified traveler
Posted 16 Oct 2023
The hotel was very clean and the breakfast was good.
Comment from Hotel Management
17 Oct 2023 by Sara Martins, Hotel Management
Dear guest, We are grateful for your words and that you had a pleasent stay with us. We look forward to welcoming you again at Hotel Laitau.Best regards, Sara Martins
by A verified traveler
Posted 11 Oct 2023 on Hotels
This place was old and dumpy not what the picture said it was
Comment from Hotel Management
17 Oct 2023 by Sara Martins, Hotel Management
Dear guest, first of all, we thank you for the time spent evaluating our hotel, as it is very important for us to understand the level of satisfaction of our customers. We regret that some points did not live up to your expectations. We look forward to welcoming you again in order to improve your opinion of our hotel. Best regards, Sara Martins
by A verified traveler
Posted 16 Sep 2023
Comment from Hotel Management
11 Oct 2023 by Sara Martins, Hotel Management
Dear guest, Thank you for your positive review of your stay at our hotel. It is with great honor that we look forward to welcoming you back to the Hotel Laitau. Best regards, Sara Martins.
by A verified traveler
Posted 17 Jul 2023
Comment from Hotel Management
1 Sep 2023 by Sara Martins, Hotel Management
Dear guest, we would like to thank you for giving us your review of your stay at our hotel. It will be an immense honor for us to welcome you again on your next visit to the city of Setúbal. Best regards, Sara Martins.
by A verified traveler
Quaint little hotel
Posted 24 Apr 2023 on HotelsThe hotel itself is very quaint. It’s in a really nice area of Setúbal. it is really very nice. The staff were outstanding, the breakfast was great. I highly recommend them. it’s a great place to stay. And the staff made me feel very welcome.
Comment from Hotel Management
10 May 2023 by Sara Martins, Hotel Management
Dear guest,we are grateful for your words and that you had a pleasent stay with us.We were very pleased that you enjoyed the service of our staff as well as the quality of our breakfast. Thank you for recommending us.We look forward to welcoming you again at Hotel Laitau. Best regards,Sara Martins.
by A verified traveler
It was perfect
Posted 17 Apr 2023 on HotelsComment from Hotel Management
10 May 2023 by Sara Martins, Hotel Management
Dear guest,We are grateful for your words and that you had a pleasent stay with us. We look forward to welcoming you again at Hotel Laitau. .Best regards,Sara Martins.
by A verified traveler
Excellent hotel
Posted 31 Jul 2022 on HotelsWith friendly members of staff, excellent breakfast and prompt service, the extra bed was not very comfortable.
by A verified traveler
Posted 22 Aug 2019
by A verified traveler
Posted 31 Jul 2019
