Ratings based on 443 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Feb 2024
Good service
by A verified traveler
Posted 1 Feb 2024
Good stay
by A verified traveler
Posted 1 Jan 2024
by A verified traveler
Posted 24 Dec 2023
The property is little aged but well maintained.
The room clean and tidy.
by A verified traveler
Posted 14 Dec 2023 on Hotels
by A verified traveler
Business trip
Posted 2 Dec 2023 on HotelsNice hotel. Good security and caring staff. Location is good and executive lounge is well worth the money. The bar is too expensive but that's the only downside
by A verified traveler
Good Location
Posted 18 Aug 2023 on HotelsGood location
Great service
Club Lounge facilities great
Comment from Hotel Management
21 Aug 2023 by Sumit Joshi, Hotel Management
Dear Theodore,Thank you for staying at the JW Marriott Hotel Jakarta. We are delighted to hear about your recent stay with us. Our associates are devoted to providing exceptional service to ensure you are as comfortable, and thus, can focus on what matters most to you. We look forward to welcoming you back soon. Regards,Sumit JoshiGeneral Manager
by A verified traveler
Posted 26 Apr 2023 on Hotels
From walking out of the airport, to have a car and service pick me up, to the hotel itself, to the facilities, and the friendliness of the staff, this hotel made me feel special. Would highly recomend staying here. Real 5*
Comment from Hotel Management
22 May 2023 by eric, Hotel Management
Dear Guest, Thank you for choosing the JW Marriott Hotel Jakarta for your stay. We are delighted that you had a fulfilled stay and were able to enjoy our transportation service and facilities. We look forward to welcoming our guests back soon and to creating more meaningful moments, together. Regards, Sumit Joshi - General Manager
by A verified traveler
Posted 9 Mar 2023
by A verified traveler
Posted 12 Feb 2023 on Hotels
Looking its age. Rooms are dated. Water pressure is good. Breakfast is dissapointing.
