Ratings based on 341 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
Disgusting, dirty! I wish I could upload pictures of the dirty toilets, stained sheets, laminate floors unsafe to walk on! Stained , smelly and general unclean areas all over ! From hair in my sick to urine in the toilet! The hall smelled like sewage! The soap dispensers didn’t work, shower flooded,,,, a totally horrid stay!
by A verified traveler
Posted 29 May 2024
Old and run down. Breakfast ok, but limited. Rooms ok, very basic. Tour buses use it.
by A verified traveler from Sammamish
Posted 19 May 2024
by A verified traveler
Posted 11 Jan 2024
Comment from Hotel Management
14 Feb 2024 by Luca, Hotel Management
Grazie mille per il voto ottimo che ci ha assegnato
by A verified traveler
Posted 12 Nov 2023
Just went because we need a quick spot to sleep on our way to Rome. Had arrived almost 4 am after my booking. I had checked with hotels details indicating that checking time is from 3pm to 5:30am. This was important since we were road tripping through Italy and needed the flexibility.
When we arrived the clerk argued with us that check out was cancelled at 12am, that they informed Expedia to confirm cancellation. I didn’t received any notification and had to provide proof in their Expedia page confirming what I said. He finally let us get a room. All we needed was a shower and rest to get back on the road.
Good news, continental breakfast is included. Bad news the bathroom had mold and the shower drain clogged. It caused the bathroom to flood and some went to the bedroom area. Spent the better part of an hour cleaning it up.
Only stay from 4:30am to 8:30am. Would not do it again. Rating is very misleading.
by A verified traveler
Review by Jahnvi & Kunal Modi
Posted 24 Oct 2023 on HotelsWe booked this hotel since we wanted a spot close to highway and the hotel offered free parking in its premises. Location - very close to highway, so easy to go in and out of Florence. We drove to Michael Angelo sunset viewpoint with ease. However, the hotel is in industrial area away from city. There is tram stop nearby, if you wish to go to city. Hotel room - we booked 1 room with 4 beds. We got room on 5th floor. Lifts are extremely small. However, we were taken aback by the spacious room and amazing mountain and city views. Negative - mosquitos in the room, so carry sprays. Hotel staff - found the person who checked us in extremely rude. We had 4 big bags and she denied that we couldnt use the bigger lift. The customer lifts were super tiny. One of the other staff members overheard us and decided to help us out. Breakfast - pretty goof for the price we paid.
by A verified traveler from WEST DRAYTON
Posted 19 Oct 2023
Please do not look at the photos at all! The hotel is old and has been left for a long time without any care. The hotel is located about half an hour by car from Florence, and you need to take a taxi to the city. There is no bus or train! Each way, you need to pay about 35 to 40 euros. The breakfast is not something to compare with a 2-star hotel. I have no idea why this hotel received a 4-star ranking! the most important part is the cost of going and back to the hotel from Florence.
by A verified traveler
All we needed
Posted 12 Oct 2023 on HotelsOur two night stay at The Gate Hotel was a base for us to go to see Florence but enable us to park our rental car safely and conveniently. We had the feeling this hotel is often used by tour groups which came late and left early. We learnt the best way in to Florence was to park our car at the airport 4km away, and costs €1 then hop on the tram into the city centre €1.70. Our stay was comfortable, but breakfast was slightly disappointing, and a bit chaotic after the groups had just left. The location didn’t bother us but it’s not picturesque. For us we just needed a clean comfortable room and a safe car park.
by A verified traveler
Posted 6 Oct 2023
Great property but nothing in the area, no restaurants or public transportation.
by A verified traveler
Posted 6 Oct 2023
Close to the Florence airport.
