Ratings based on 480 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from EL LAGO
Posted 16 May 2024
I needed to change the day of arrival to 15th of May instead of 14th because of the late arrival of my flight and the policy of Ibis for check in... and they refused to do it. So, I ended up losing my money but knowing about a lack of interest on helping a client of that hotel.
by A verified traveler
Posted 30 Mar 2024
Perfect for one night by airport. Staff very friendly and accommodating.
by A verified traveler
Posted 1 Jan 2024
Couldn’t provide a taxis or shuttle to the airport do not stay there
by A verified traveler
Posted 24 Oct 2023
by A verified traveler
Posted 24 Oct 2023
Asked for wake-up call. Never got one. Just about missed my flight
by A verified traveler
Posted 21 Oct 2023 on Hotels
The 2 single beds are quite narrow. There is no kettle or cups provided. But others are all good.
by A verified traveler
Posted 11 Oct 2023
Great staff
Comment from Hotel Management
15 Oct 2023 by GUEST RELATION AGENT, Hotel Management
Dear George, Thank you for taking the time to review our ibis Firenze Nord Aeroporto. We are delighted that you were pleased with the staff at our hotel. At ibis, we strive to provide excellent customer service and a warm and friendly experience for our guests. We look forward to welcoming you back again soon and providing a great stay.Best regards.
by A verified traveler
Posted 9 Oct 2023
Great airport hotel, very convenient.
Comment from Hotel Management
9 Oct 2023 by CUSTOMER RELATION AGENT, Hotel Management
Dear guest, I'm sorry for our late reply . Thank you for reporting your positive opinion regarding your stay at the Ibis Firenze Nord, and I am really glad that you enjoyed your stay in our hotel. Best regards
by A verified traveler
Posted 7 Oct 2023
Old. It was ok for 1 night. Would I stay again? No. Also no close dining. Dangerous/traffic to walk to restaurants. Front desk unable to get us a taxi to airport. Ended up calling Uber.
Comment from Hotel Management
9 Oct 2023 by CUSTOMER RELATION AGENT, Hotel Management
Dear Guest, I'm sorry for our late reply.Thank you for taking your time to submit a review of our hotel. I'm sorry that your stay at the Ibis Florence North did not fully satisfy your expectations, and please, accept our most sincere apologies. Uber doesn't work in Florence, are you sure? Hoping to see you soon, I send you my very best regards. Best regards,
by A verified traveler
Posted 4 Oct 2023
Airport area hotel without shuttle, which seems common in Europe. Ok room and bed, AC is weak.
Comment from Hotel Management
9 Oct 2023 by CUSTOMER RELATION AGENT, Hotel Management
Dear Guest,I'm sorry for our late reply.Thank you so much for your review. I'm sorry for the ac. Hoping to welcome you again, I send you my very best regards. Best regards,
