Ratings based on 57 Verified Reviews

3.2 out of 5
67% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
2.9 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Mar 2024
Very friendly staff clean and environment
3 out of 5
by A verified traveler

Posted 10 Jan 2024
The hotel has many good facilities, but guests are not informed. Consequently, I had to go out and obtain most of the things or facilities that were easily available and accessible to guests. Additionally, there should be a clear explanation of the room facilities on the booking page for guests' convenience. The cleaners are doing a great job. They take good care of the room, and the gate security was very vigilant. The receptionists are also friendly.
Comment from Hotel Management
11 Jan 2024 by Lamin, Hotel Management
Thank you for your comments which are appreciated and well noted. We have taken note of the facilities which in future guests will be informed accordingly. thanks for informing us about the good job of the cleaners, the gate security, and the receptionist. We really appreciate your input and will always try to give a better service to our clients. Thank you.
3 out of 5
by A verified traveler

Posted 6 Dec 2023
The maids did not always knock at the door before entry towels were not always ready one time there was no bed sheet to cover myself the table had woodworm breakfast was not always available ontime and we had to vacate room by 12 which was not good
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Apr 2023
2 out of 5
by A verified traveler

Posted 29 Mar 2023
They serve the same breakfast everyday. There was no television in my room in time or relaxation in my room. They were asking for 200 dalasi a day to hire a fridge. This is something that should be provided for guests to keep our drinks cold especially in the heat. I do not think I will book that hotel again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Mar 2023
5 out of 5
by A verified traveler

Posted 12 Dec 2022
I liked everything
4 out of 5
by A verified traveler

Great, if you are planning a budget holiday.

Posted 30 Nov 2022 on Hotels
It is a good standard for a 2* hotel. Good customer service. Breakfast could have been more varied, but overall food is acceptable here. Badala Park is surrounded by lush vegetation and is nice and quiet. If you are looking for somewhere quiet, clean, away from the main tourist hub but in easy reach of it, and on a budget, this is the place for you. However, do not expect all the benefits of a 3 or 4 Star hotel. I have been coming to The Gambia for work and holidays for 24 years and this is acceptable standard for me with not much to complain about.
Comment from Hotel Management
30 Nov 2022 by Lamin, Hotel Management
Dear Peter, thank you for your comments and we are glad to know that you enjoy your stay with us.
4 out of 5
by A verified traveler from congleton

Posted 28 Mar 2022
StAFF VERY GOOD PROPERTY IS IN NEEDOF RENOVATION
3 out of 5
by A verified traveler

Posted 4 Dec 2021 on Hotels
No wifi