Ratings based on 261 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Amazing !! Food was perfect the best holiday we ve had
Comment from Hotel Management
27 May 2024 by Rixos Premium Belek, Hotel Management
Dear Mrs. Emma,Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing holiday and enjoyed our food. Your kind words motivate us to continue providing exceptional service. It was a pleasure to have you with us, and we look forward to welcoming you back to Rixos Premium for another perfect holiday experience.Warm regards,
by A verified traveler
Posted 13 May 2024
I cannot recommend Rixos enough!! The staff, the food, the resort - everything was 5* and more!!
Comment from Hotel Management
14 May 2024 by Hotel Management., Hotel Management
Dear Prabjoat ,Thank you very much for your glowing recommendation of Rixos Premium Belek! We are thrilled to hear that you had such a wonderful experience during your stay with us.Providing exceptional service, delicious food, and a top-notch resort experience are our top priorities, and we're delighted that we were able to exceed your expectations in every aspect.Your kind words are truly appreciated and will be shared with our entire team. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another 5-star experience in the future.Warm regards,
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
5 May 2024 by Rixos Premium Belek, Hotel Management
Dear Kulsuma,Thank you for the time you have taken to rate and review of our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos.Kind regards,
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
20 May 2024 by Hotel Management., Hotel Management
Dear Hussain,Thank you for the time you have taken to rate of our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos.Kind regards,Hotel Management.
by A verified traveler
Posted 28 Apr 2024
Excellent 6 nights stay at RIxos Premium Belek for me, my wife and my 9 month old son. The Hotel staff were superb and really helpful throughout our stay, catering for our every need. There are endless things to do at the resort, never a dull day!
Comment from Hotel Management
28 Apr 2024 by Rixos Premium Belek, Hotel Management
Dear Omar,Thank you for choosing Rixos Premium Belek for your recent 6-night stay with your family. We are thrilled to hear that you had an excellent experience and that our staff provided superb service, catering to your every need. It's wonderful to know that you found endless activities to enjoy at the resort and that there was never a dull moment during your stay. Providing memorable experiences for our guests is what we strive for, and we are delighted that we could contribute to your family holiday.We hope to have the pleasure of welcoming you back to Rixos Premium Belek for another fantastic stay in the future.Best regards,
by A verified traveler
Posted 16 Apr 2024
A
Comment from Hotel Management
17 Apr 2024 by Rixos Premium Belek, Hotel Management
Dear Dani, Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos. Kind Regards,
by A verified traveler
Posted 12 Apr 2024
This was our first time at a Rixos resort and we were not disappointed! We were upgraded to a legendary suite upon arrival, which was lovely, and meant our children had their own space! They were also given the cutest mini robes and toiletries pouches! Nouf and Soumaya set up a WhatsApp group with us and were so helpful! They were part of our concierge service and it was so easy sending them a message instead of having to call all the time!
The food was my only issue! The quality in the buffet restaurant and food court was superb! But my only qualm was the way you book the a la cart restaurants! It meant we didn’t get to try them all. The places are released at 10am and then you almost wait in a queue until you get through to book! This was really disappointing as with little children we needed earlier dinner times which were gone by the time we got through, despite trying from 10am!
The staff were hit and miss. Most of them were lovely but some didn’t understand English so it was much harder to explain to them what we wanted!
The kids pool / play area was amazing! We could let them run free without worrying as there were life guards- the kids / teens areas were lovely too with softplay / play stations, and activities all day including meet the trolls, face painting and discos!
Overall it was a really lovely trip! The resort is easy to navigate the strip of beach was nice. We went to land of legends wishing was also easy with free transfers! I’d go again!!
Comment from Hotel Management
13 Apr 2024 by Hotel Management., Hotel Management
Dear Renu,Thank you for sharing your experience with us. We are delighted to hear that your first stay at a Rixos resort exceeded your expectations!It's wonderful to know that you enjoyed the upgrade to a legendary suite and that your children had their own space. We are thrilled that Nouf and Soumaya provided excellent concierge service and made your communication easier through the WhatsApp group.We appreciate your feedback regarding the booking process for the à la carte restaurants. We apologize for any inconvenience this may have caused and will certainly take your comments into consideration for improvement.We are glad to hear that you enjoyed the quality of the food in the buffet restaurant and food court. We will also address your concerns about staff language proficiency to ensure a smoother communication experience for our guests.It's fantastic to hear that your children enjoyed the kids pool/play area and the various activities available for them throughout the day. We are pleased that you found the resort easy to navigate and that you enjoyed the beach area and the free transfers to Land of Legends.Thank you for choosing Rixos Premium and for considering returning in the future. We look forward to welcoming you back for another memorable stay.Best regards,Management of Rixos Premium Belek Hotel
by A verified traveler
Posted 11 Apr 2024
Comment from Hotel Management
1 May 2024 by Rixos Premium Belek, Hotel Management
Dear Alicia, Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos. Yours sincerely,
by A verified traveler
Posted 15 Mar 2024
Cocktails, food and service AMAZING
Comment from Hotel Management
16 Mar 2024 by Rixos Premium Belek, Hotel Management
Dear Guests,Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed our cocktails, food, and service at Rixos Premium Belek. Providing an exceptional experience for our guests is always our top priority, and we are delighted that we succeeded in meeting your expectations. We look forward to welcoming you back soon for another fantastic experience.Kind regards,Hotel Management
by A verified traveler
Magical
Posted 25 Feb 2024 on HotelsWonderful experience, one that we will continue to cherish for years to come. Great staff, helpful and friendly. Great food delicious and environment was just magical. We will definitely go back and recommend to others.
Comment from Hotel Management
26 Feb 2024 by Hotel Management, Hotel Management
Dear guest,Thank you so much for sharing your wonderful experience with us! We are delighted to hear that you had such a memorable stay at Rixos Premium Belek. Our team works hard to ensure that every guest feels welcomed and well taken care of, so it's truly rewarding to know that you found our staff helpful and friendly.We're thrilled that you enjoyed our delicious food and found the environment to be magical. Your recommendation means a lot to us, and we can't wait to welcome you back .Warm regards,
