Ratings based on 68 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Great holiday
Comment from Hotel Management
21 May 2024 by CRM Department, Hotel Management
Dear michael;Thank you very much for taking your precious time to vote our Resort.We would be very delighted to welcome you again in future in Cornelia Hotels Golf Resort & Spa. With kind Regards;CRM Department
by A verified traveler
Posted 1 Mar 2024
Comment from Hotel Management
5 Mar 2024 by CRM Department, Hotel Management
Dear Sevilya,Thank you very much for taking your precious time to vote our Resort.We would be very delighted to welcome you again in future at Cornelia Hotels Golf Resort & SpaKind Regards
by A verified traveler
Posted 22 Jan 2024
Very very good
Comment from Hotel Management
23 Jan 2024 by CRM Department, Hotel Management
Sn Gökhan;Değerli zamanınızı ayırıp Tesisimizi olumlu yorumlarınızla değerlendirdiğiniz ve aynı zamanda çok değerli görüşlerinizi tüm bizimle paylaştığınız için teşekkür ederiz.Sizi ve ailenizi tekrar ağırlamaktan büyük mutluluk duyacağız.Saygılarımla;CRM Departmanı
by A verified traveler
Posted 22 Jan 2024
Comment from Hotel Management
23 Jan 2024 by CRM Departmanı, Hotel Management
Sn. Erdal;Değerli zamanınızı ayırıp Tesisimize oy verdiğiniz için çok teşekkür ederiz.Sizi gelecekte Cornelia Hotels Golf Resort & Spa'da tekrar ağırlamaktan büyük mutluluk duyacağız.Saygılarımla;CRM Departmanı
by A verified traveler
Posted 13 Sep 2023 on Hotels
fabulous hotel was amazing 10/10
Comment from Hotel Management
15 Sep 2023 by CRM Department, Hotel Management
Dear William;Thank you very much for taking your precious time to vote our Resort.We would be very delighted to welcome you again in future in Cornelia Hotels Golf Resort & Spa. With kind Regards;CRM Department
by A verified traveler
Posted 25 Aug 2023 on Hotels
Perfect
Comment from Hotel Management
26 Aug 2023 by CRM Department, Hotel Management
Dear Eyad;Thank you very much for taking your precious time to vote our Resort.We would be very delighted to welcome you again in future in Cornelia Hotels Golf Resort & Spa. With kind Regards;CRM Department
by A verified traveler from Fairfax
Posted 21 Aug 2023
Goo
Comment from Hotel Management
22 Aug 2023 by CRM Department, Hotel Management
Dear Ammar;Thank you very much for taking your precious time to vote our Resort.We would be very delighted to welcome you again in future in Cornelia Hotels Golf Resort & Spa. With kind Regards;CRM Department
by A verified traveler from Fairfax
Posted 12 Aug 2023
1) we got the room late. 2) when we asked for late checkout for two hours they refused. We needed one room out of twelve for two extra hours and they refused. 3) no activities and engagement at the pool. 4) they advertised that there are six restaurants in this all inclusive resort. We found out that we have to pay 25 euros per person to go to them and that only one restaurant was available. They deceived us. 5) rooms are outdated. No usb or international outlets. 6) many of the games at the arcade were broken or not working. Bowling was out of order. 7) staff did not speak English and did not understand basic requests.
Comment from Hotel Management
14 Aug 2023 by CRM Department, Hotel Management
Dear Ammar,As Cornelia Hotels Golf Resort & Spa we would like to wish you a good day. Regarding your comments;1. As for the fact that you got your room late. You were given your booked room on time, but you didn't like it. Our colleagues offered you a room from which the guests left in the evening, so you agreed to wait until the evening, however, you were not waiting for your a room in the Lobby, but in the room that was originally provided to you.2. As for the extension of the room on the day of departure. You were informed that the hotel was full, but despite this, you were offered one of your rooms, which our colleagues agreed to extend you for 2 hours. You have been informed that you have an open bill - our colleagues are working in accordance with the prescribed instructions, so they tried to help you in accordance with the regulations.3. Among the pool activities there is water gym. And at our facility, soft animation is presented, about which there is information in all open sources.4. The same goes for A’la Carte restaurants. All open sources provide information that all A’la Carte restaurants charge an additional fee for the service, the Teppanyaki restaurant charges for the menu. All 6 restaurants are open at the moment (there is a weekly program, 3 A’la Carte restaurants are open every day).5. and 6. With regards to the game center, your comments have been passed on to higher management.7. Our staff is fluent in foreign languages. Of course, someone understands English better, someone worse. We strive to provide the necessary training to improve our staff's command of foreign languages and provide better service to our guests.Kind regards;CRM Department
by A verified traveler
Summer vacation
Posted 31 Jul 2023 on HotelsWe went in July for a 3 days vacation with husband and a one year old infant , food was generous drinks were plenty as well , it was all inclusive with a lot of food and drink options … pool buffet was amazing with all of that summer vibes …. The only think was weather which was humid and hot and the air conditioning was a bit weak and did not accommodate all that heat and humidity …. We were sweating inside the property .. otherwise I’d give it 8.5
Comment from Hotel Management
1 Aug 2023 by CRM Department, Hotel Management
Dear Mays,First of all, we would like to wish you a good day and thank you for your feedback. We are glad that, in general, you were satisfied with your stay at the hotel. Regarding the operation of the air conditioner, during your stay you could contact our Assistant Service team, who will send technical service personnel to your room for the necessary checks. We will be glad to see you in our hotel.With kind regards,CRM Department
by A verified traveler
Posted 26 Jul 2023 on Hotels
Comment from Hotel Management
31 Jul 2023 by CRM Department, Hotel Management
Dear Tarek,Thank you very much for taking your precious time to vote our Resort.We would be very delighted to welcome you again in future in Cornelia Hotels Golf Resort & Spa. With kind Regards;CRM Department
