Ratings based on 231 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Short trip
Posted 29 Feb 2024 on HotelsThe hotel is old but have a few renovated rooms that don’t have issues but the rest somehow have issues like aircon, toilet, safe box, TV reception and wifi. The wifi intermittently dropped and cannot be connected. The TV reception is way below acceptable standards…. Jittery and pictialated
by A verified traveler
Posted 31 Dec 2023
Service is good but Food options are not accessible for us
Comment from Hotel Management
31 Jan 2024 by The team of Hotel Sfera, Hotel Management
Dear Sir / MadamThank you for taking the time to share your feedback and concerns. We are glad you had a good stay with us. We hope to welcome you back to Hotel Sfera very soon!Sincerely,
by A verified traveler
Posted 25 Jan 2023
Friendly staff
Comment from Hotel Management
21 Mar 2023 by The team of Hotel Sfera, Hotel Management
Dear Alston, Thank you for taking the time to share your feedback and concerns. We are glad you had a good stay with us. We hope to welcome you back to Hotel Sfera very soon!Sincerely,
by A verified traveler
Posted 4 Jan 2023
Comment from Hotel Management
27 Nov 2023 by The team of Hotel Sfera, Hotel Management
Dear Ms Nor Habibah,Thank you for taking the time to share your feedback and concerns. We are glad you had a good stay with us. We hope to welcome you back to Hotel Sfera very soon!Sincerely,
by A verified traveler
Posted 26 Sep 2022 on Hotels
by A verified traveler
Posted 11 Sep 2022
by A verified traveler
Posted 30 Aug 2022
by A verified traveler
Posted 8 Jun 2022 on Hotels
by A verified traveler
Posted 13 May 2022
Lack of maintenance, there's a leaking in my bathroom.
Comment from Hotel Management
23 May 2022 by Liny, Hotel Management
I would like to offer my sincerest apologies for the problems you encountered during your stay at our hotel. I'll check with hotel employees regarding this issues. I hope that you will visit us again the next time.
by A verified traveler
Posted 9 Mar 2022
The room is is clean and comfortable but they should fixed the toilet door lock instead of taping it. They failed to provide me a free parking as per promised and their staff dont really keen to assist on this then asking us DIY. Front desk staff (nigh shift) is not trained for hospitality industry. Didnt wear mask properly nor even uniform. The staff told us Sfera hotel practice "no extra" policy. You get only what you get in the room not even a extra pillow nor services (btw, we are under services). The breakfast fee for children (6yo and 8yo) is RM20 each while adult is RM25, dont really understand the pricing logic
Comment from Hotel Management
26 Mar 2022 by Liny, Hotel Management
Dear Mr.Lai Hock
God day ! We are extremely sorry for the inconveniences caused. We will make sure to inform our maintenance to look into this matter. We actually do have a parking lot (limited) but you can also park at TF supermarket car park since we collaborate with them. Thanks for the information on our staff,we will take this into note and improvise. We really don't provide any extra. Breakfast rate is such as since it's buffet. But we will try to take your opinion into consideration.
Thank you for staying with us 🥰
