Ratings based on 603 Verified Reviews

3.9 out of 5
79% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 4 Feb 2024
Not the cleanest rooms, probably because there's no windows and it feels like it's days-old oxygen you're inhaling. We paid a lot for it, around $70 USD. If you can get a good deal then great, but def not worth that much money.
Comment from Hotel Management
4 Apr 2024 by PA🤗, Hotel Management
Dear Emily, thank you so much for this great 3-star review. We really appreciate your transparency and it assists us as an avenue of improvement to provide you with 5-star experience for your next visit!
5 out of 5
by A verified traveler

Posted 1 Nov 2023
Well worth it for longer layovers. Having the ability to shower and sleep on a real bed was invaluable to us during long layovers. We used this hotel twice during our trip and was glad we did on both occasions. Rooms are simple but bathrooms are well equipped. Overall would definitely book again in the future.
Comment from Hotel Management
7 Nov 2023 by PA🤗, Hotel Management
Dear Ting Fung, thank you for sharing with us your experience and journey. Hope to see you soon with better experience.
5 out of 5
by A verified traveler from Bradbury

This traveler left a rating score only Posted 25 Sep 2023
4 out of 5
by A verified traveler

Posted 31 Jul 2023
The Sama- Sama is great if you have an late connecting flight, very clean, staff was great. Doors are very noisy when closed, can hear other people in rooms or corridor, which is a problem if you are trying to sleep.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jul 2023
3 out of 5
by A verified traveler from ALLENTOWN

Posted 4 Jul 2023
A nice place to spend one night at terminal. You can hear sound from hallway and neighbors
Comment from Hotel Management
17 Jul 2023 by PA🤗, Hotel Management
Dear JIAN-YU, thank you for leaving a perfect rating. It is a splendid feeling to receive positive feedback from our guest. Have a safe journey and till then, we hope to be at your service for your next visit.
4 out of 5
by A verified traveler from clarkson

Posted 11 Jun 2023
Comment from Hotel Management
15 Jun 2023 by Puti💖, Hotel Management
Dear Brett, thank you so much for this review. We really appreciate you being our guest. We’re here for you anytime.
5 out of 5
by A verified traveler

Posted 19 Apr 2023
Great location, quiet. Be sure you understand the time restriction. Expedia site did not fully explain my booking was only for 12 hours.
Comment from Hotel Management
20 Apr 2023 by Puti💖, Hotel Management
Dear Harry, I am glad that you love your recent stay and find us as a comfort accommodation. Till then, take care.
4 out of 5
by A verified traveler

Posted 19 Apr 2023
Staff could be abit more friendly!!
Comment from Hotel Management
20 Apr 2023 by Puti💖, Hotel Management
Dear Patricia, thank you for your highlights on our services. We take note as an avenue of improvement to provide better service to our guest. Thank you again for your time and rating.
4 out of 5
by A verified traveler from Waukesha

Posted 9 Apr 2023
The hotel was great. What wasn’t great was being awoken by a staff member at 2:15 in the morning for no reason except “oh sorry, wrong room.” However, I would recommend this hotel for overnight stays and was very pleased with the room.
Comment from Hotel Management
11 Apr 2023 by Puti Amirah-Marketing 😄, Hotel Management
Dear Lindsay, thank you for your highlights on our services. We take note as an avenue of improvement to provide better service to our guest. Thank you again for your time and rating.