Ratings based on 27 Verified Reviews

3.6 out of 5
81% of guests recommend
3.3 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Stayed one night

Posted 5 Aug 2019 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jul 2019
4 out of 5
by A verified traveler

Simple hotel

Posted 30 Jul 2019 on Hotels
Near to mitsui outlet mall and airport and I would suggest to grab taxi (By meter) as is a lot cheaper than just grab or u can ask hotel to arrange. I enjoyed going to the mitsui outlet mall as it is less than 10min ride fr hotel, it has luggage storage space, free WiFi and also free shuttle to klia airport. The hotel staff was also v helpful. The room I was given wasn't very clean so I gave my feedback and they immediately came and cleaned up my room thoroughly and apologized for it. There is nothing much around the hotel location but a decent coffeeshop area where you can get nice local food. It is a simple hotel to stay before going to airport for budget and not fussy Traveller.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jul 2019
4 out of 5
by A verified traveler

Posted 7 Jul 2019 on Hotels
The room was in need of paint and it was just outdated. but the bed was fine,good shower but again dated bathroom. The night clerk Intiza was a great help,the guy was a blessing in many ways, as was the rest of the staff. The location was very close too the Airport but there was nothing in the area, one Indian resto with no English speaking staff,the food,what i managed too figure out was fine. no stores for buying water anything,just a bleak location. The price,well very cheap so that sort of made up for it.great for a night, 3 nights there,,i would kill myself.lol
5 out of 5
by A verified traveler from KUALA LUMPUR

Posted 29 Apr 2019 on Orbitz
The room had a good kettle, ac, tv, double bed. Sufficient. Tv remote had no battery and only 1 tv channel. It's located near a mini mart and restaurant. I liked the substitute hotel driver, could speak English and helped me with my luggage at 2 am. The next morning took me to the klia station.
4 out of 5
by A verified traveler

Posted 14 Apr 2019 on Hotels
Good value for money, very good shower, friendly staff and good airport shuttle
1 out of 5
by A verified traveler

Posted 2 Apr 2019
Smelly room and toilet. Poorly air conditioned. AC not in proper working condition. Regret to have booked and stayed in this property. Expedia should have been sensitive in promoting a very poor budget hotels.
3 out of 5
by A verified traveler

A no frill hotel

Posted 30 Mar 2019 on Hotels
Nothing is Royal about the place. The location is in an industrial complex along with other service shops mechanic, part store, etc. It does have an OK restaurant just around the corner from the Royal City. And a couple of other hotels some better than the Royal City a some worse. If you are just looking for a no frill one night stay to catch a flight out the next day, the Royal City could suit you. No free water, TV has no English channels. the bed is comfy. shower hot water, WIFI is ok. No entertainment close by so bring a computer to watch a movie on Netflix. The price is a bit high for what you get, I paid $15 US for one night. I'm paying $10 now in Kuching and is better. Maybe Kuala Lumpur is more expensive I don't know.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Mar 2019
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