Ratings based on 968 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024
by A verified traveler
Posted 5 Apr 2024
Very basic hotel and overpriced for what it is. Staff were friendly but the rooms are dark and dated, particularly the bathroom. There was a strong smell of chlorine throughout the hotel- so it was very clean but had a strong unwelcoming smell. This hotel is at the bottom end of three star/acceptable and I would say is with no more than £100 per night. Overall very disappointed
by A verified traveler
Posted 28 Mar 2024
Nice and friendly staff
Comment from Hotel Management
31 Mar 2024 by 신라스테이 역삼 부총지배인 , Hotel Management
고객님 안녕하십니까. 저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다. 저희 호텔의 전반적인 칭찬을 주셔서 임직원 모두 진심으로 기쁘게 생각하고 있습니다. 또한 말씀주신 부분은 저희 호텔의 장점으로 향후 방문예정인 고객님들에게 좋은 정보가 될것입니다. 물론 아직 부족한 모습이 많습니다. 자만하지 않고 더욱더 발전하는 호텔이 되도록 노력하겠습니다. 고객님의 소중한 말씀 감사를 드리며 항상 건강하시길 바랍니다. 감사합니다.신라스테이 역삼 부총지배인 안민규 드림
by A verified traveler
Posted 21 Mar 2024
Clean and quiet
by A verified traveler
Posted 15 Feb 2024
Just like everything
Comment from Hotel Management
10 Mar 2024 by 부총지배인 안민규, Hotel Management
고객님 안녕하십니까.저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다. 고객님께서 저희 신라스테이에서 머무르셨던 시간이 좋은 기억으로 남으셨다니 저희 임직원 모두 진심으로 기쁘게 생각하고 있습니다. 고객님께서 남겨주신 상세한 이용경험은 저희 신라스테이를 이용하실 계획인 다른 분들께도 큰 도움이 되리라 생각됩니다. 남겨주신 격려와 칭찬의 말씀에 힘입어 앞으로도 저희 신라스테이는 신라호텔의 가치를 그대로 담은 비즈니스 호텔, 항상 설렘이 있고, 방문하고 싶은 호텔로 고객님께 다가갈 수 있도록 하겠습니다.소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다.신라스테이 역삼부총지배인 안민규 드림
by A verified traveler
Posted 21 Jan 2024
by A verified traveler
Posted 19 Jan 2024
by A verified traveler
Posted 7 Jan 2024 on Hotels
by A verified traveler
No-frills stay
Posted 13 Dec 2023 on HotelsYeoksam is a business district and the hotel would have been more suitable for business trips, but I did enjoy my stay with my sister as our itinerary revolved around Line 2 Metro. Check-in was easy and the room is very clean and new. The bathroom, including the tub, was clean too. One small flaw was that our curtain didn’t close all the way, and we could feel the chills entering from the window into the room. No biggie though.
Comment from Hotel Management
17 Dec 2023 by Justin ahn , Hotel Management
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay YeoksamJustin ahn Assistant General Manager
by A verified traveler
Posted 11 Dec 2023
