Ratings based on 962 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Comfortable hotel, no issues.
Comment from Hotel Management
1 May 2024 by Shillastay Seocho, Hotel Management
Dear Valued Customer,Thank you for taking the time to provide feedback on your recent stay with us.We value your feedback as it helps us identify areas for improvement. Your concerns are important to us, and we would like to assure you that we are taking them seriously. Our team is already looking into the issues you raised to address them promptly.We promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Danny Song, General Manager Shilla Stay Seocho
by A verified traveler
Posted 30 Apr 2024
Good location and cordial staff
Comment from Hotel Management
30 Apr 2024 by Shillastay Seocho, Hotel Management
Dear Valued Customer,Thank you for taking the time to provide feedback on your recent stay with us.We value your feedback as it helps us identify areas for improvement. Your concerns are important to us, and we would like to assure you that we are taking them seriously. Our team is already looking into the issues you raised to address them promptly.We promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Danny Song, General Manager Shilla Stay Seocho
by A verified traveler
Posted 22 Mar 2024
by A verified traveler
Posted 15 Mar 2024
by A verified traveler
Posted 23 Feb 2024
by A verified traveler from La Palma
Posted 15 Feb 2024
Overall good quality of hotel but need some remodeling
Comment from Hotel Management
18 Feb 2024 by Shillastay Seocho, Hotel Management
Dear Valued Customer First of all, thank you for choosing to stay at Shillastay Seocho.We are happy to read your good comments about our hotel’s overall services. On the other hand, we fully understand about some of complaints you mentioned. We have already forwarded your comment to the concerned team. By training and managing thoroughly, we promise that we will make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Danny Song, General Manager Shilla Stay Seocho
by A verified traveler
Posted 12 Feb 2024
by A verified traveler
Posted 2 Feb 2024
by A verified traveler
Posted 29 Jan 2024
The hotel let me in earlier in the morning, hours before regular check in on a freezing day. Thank you for the kindness and flexibility.
Comment from Hotel Management
29 Jan 2024 by Shillastay Seocho, Hotel Management
Dear Valued Customer,First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Danny Song, General Manager Shilla Stay Seocho
by A verified traveler
Posted 23 Jan 2024 on Hotels
All were good
Comment from Hotel Management
23 Jan 2024 by Shillastay Seocho, Hotel Management
Dear Valued Customer,First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Danny Song, General Manager Shilla Stay Seocho
