Ratings based on 1,365 Verified Reviews

4.4 out of 5
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 2 May 2024
Worst internet service
Comment from Hotel Management
2 May 2024 by Hotel Management, Hotel Management
Thank you very much for your recent stay with us at Nine Tree Hotel Myeongdong2 and We truly appreciate your time and effort to share this valuable comment. We are very happy to see that you enjoyed your stay. However, we are so sorry about your dissatisfaction regarding the internet. We would like to apologize for any of your inconvenience during your stay. Your comments will definitely be shared with the related teams as we look to make improvement in the future. Once again, thank you so much for your feedback and we hope that you will consider us for your next trip. Thank you.
5 out of 5
by A verified traveler

Posted 1 May 2024
Loved how close and centrally located it was to Gwangjang & Myeongdong Market and restaurants etc.
Comment from Hotel Management
2 May 2024 by Hotel Management, Hotel Management
Thank you for choosing us and taking your time to review our hotel. We are pleased that our service and facilities made your stay comfortable. We hope to welcome you again whenever your travels bring you back to Seoul.With any future plans to visit Seoul or any inquiries, please feel free to contact us at any time. With warm regards,
3 out of 5
by A verified traveler from San Francisco

Posted 29 Apr 2024
Location is good, easy to reach metro station and airport bus station. Hotel's cleanliness is an issue. Note what seemed like poop in sheet when we check the one of the bed. Bath towels had smells.
Comment from Hotel Management
2 May 2024 by Hotel Management, Hotel Management
Warm greetings from Nine Tree Hotel Myeongdong2 and thank you for choosing our hotel as priority of accommodation in Seoul.At first, please accept my sincere apologies for the inconvenience and disappointment we have caused. After I've been reported regarding your comments, I had brought up your valuable comments to the management team and share with related team members to change and improve service standards.Once again, I apologize for any of your inconvenience during your stay, all of our team members will continue to work towards getting to know our guests better and providing personalized and caring service. Best Regards,
5 out of 5
by A verified traveler

Posted 28 Apr 2024
Great
Comment from Hotel Management
2 May 2024 by Hotel Management, Hotel Management
we are truly delighted to note of your review of your recent stay experience with us and it is our pleasure to be of service to you. Your kind compliments will certainly be shared with our associates as it will be a great motivation for them to continuously strive for exemplary hospitality. I look forward to welcome you back for another remarkable Nine Tree Premier Hotel Myeongdong 2 experience.Thank you and best regards,
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Comment from Hotel Management
2 May 2024 by Hotel Management, Hotel Management
we are truly delighted to note of your review of your recent stay experience with us and it is our pleasure to be of service to you. Your kind compliments will certainly be shared with our associates as it will be a great motivation for them to continuously strive for exemplary hospitality. I look forward to welcome you back for another remarkable Nine Tree Premier Hotel Myeongdong 2 experience.Thank you and best regards,
5 out of 5
by A verified traveler

Posted 23 Apr 2024
Close to the subway systems and close to all the markets. Convenient Cstore inside
Comment from Hotel Management
25 Apr 2024 by Hotel Management, Hotel Management
Thank you for sharing such a wonderful review and I would like to express my gratitude for allowing us to learn how our quality of service and overall staff assisted you for pleasant stay. Our hotel is within walking distance to shopping, dining and entertainment area. I am pleased to learn that this enhanced your stay.We will sharing your review with our team, and this will make our associates encouraged and bring more challenges to push ourselves further to exceeding services to make guests' stays more enjoyable. Again, we appreciate all your positive feedback and it would be our pleasure to have you with us again should you plan to visit Seoul again in the future.Warm regards,
3 out of 5
by A verified traveler

Posted 23 Apr 2024
Convenient location close to subway stations & MyeongDong Cathedral but away from the frenzy Myeongdong street. Stayed 9 nights and wished a better equipped fitness center - bench, machines, more stretching space are needed for the long term guests. Room was a bit worn & needs a closet. Room cleaning service was excellent & prompt. Equivalent to a 3 star hotel in the U.S. A hotel manager, Park Youngjoon was courteous & helpful in our early check out request.
Comment from Hotel Management
25 Apr 2024 by Hotel Management, Hotel Management
May we take this opportunity to thank you for choosing to stay with us and also for taking your valuable time to place a generous review with the great score. We were so pleased to read that you enjoyed your stay at Nine Tree Premier Hotel Myeongdong Ⅱ and that you were satisfied with the services and facilities offered during your stay. Once again, thank you for taking your valuable time to write this review. We are looking forward to welcoming you back to our hotel in the near future.Thank you and Best Regards
5 out of 5
by A verified traveler

Posted 22 Apr 2024
Very good service in a safe environment
Comment from Hotel Management
24 Apr 2024 by Hotel Management, Hotel Management
Thank you very much indeed for your recent stay with us at Nine Tree Hotel Myeongdong2 and leaving us with your most valuable feedback. We are glad to read that you had enjoyed stay in our hotel with satisfied our warm and caring service. Comments such as yours definitely give us great motivation towards keeping the high standard of service we always strive to pursue.Once again, we highly appreciate you for the warmhearted comments and we are looking forward to welcoming you back in near future.Warm Regards,
4 out of 5
by A verified traveler

Posted 22 Apr 2024
Comment from Hotel Management
27 Apr 2024 by NINE TREE PREMIER HOTEL MYEONGDONG2, Hotel Management
Thank you very much indeed for your recent stay with us at Nine Tree Hotel Myeongdong2 and leaving us with your most valuable feedback. We are glad to read that you had enjoyed stay in our hotel with satisfied our warm and caring service. Comments such as yours definitely give us great motivation towards keeping the high standard of service we always strive to pursue.Once again, we highly appreciate you for the warmhearted comments and we are looking forward to welcoming you back in near future.Warm Regards,
5 out of 5
by A verified traveler

Posted 20 Apr 2024
It’s a lovely hotel, spacious and comfortable rooms. Our room had a sofa which is really great on a long stay. The hotel also has a 24 hour store in the lobby, fully stocked for every need. Lots of bakeries, testa and stores and near the metro and airport bus stop. Will definitely stay here on my next visit.
Comment from Hotel Management
24 Apr 2024 by Hotel Management, Hotel Management
Thank you very much indeed for your stay with us at Nine Tree Hotel Myeongdong2 and leaving us with your most valuable feedback. We truly appreciate your time and effort to share this wonderful comment during your stay and this has been and will be a definite encouragement for all our team. Should you have an opportunity to visit Seoul again, please send us your requests to make sure your stay will be more pleasant and memorable.Please do reach out to me anytime should you require any assistance and we look forward to welcoming you back to our hotel.Warm Regards,