Ratings based on 981 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Apr 2024
Was close enough to Itaewon station to be convenient to get around but be away from the louder clubs. Room had mirrors in every wa which took a bit of getting used to and the aircon didn’t seem to want to cool the room down. However had a pleasant stay.
Comment from Hotel Management
17 Apr 2024 by IPBOUTIQUE HOTEL, Hotel Management
Thank you for using the Imperial Palace Boutique Hotel and for taking the time to share your experience. All employees received support and encouragement through your words of praise, and we will use it as an opportunity to improve the level of service. thank you.
by A verified traveler
Posted 30 Mar 2024
Cleaners mistook one of my fiancée's earbuds for rubbish and threw it out. Staff were incredibly evasive about handling the situation, and the manager wanted to "check" our room in case we were incapable of finding it ourselves. Do not go here if you value your valuables.
by A verified traveler
Posted 29 Mar 2024
Nice staff and quick and efficient check in.
by A verified traveler
Posted 25 Mar 2024
all good
Comment from Hotel Management
26 Mar 2024 by IPBOUTIQUE HOTEL, Hotel Management
Thank you for using the Imperial Palace Boutique Hotel and for taking the time to share your experience. All employees received support and encouragement through your words of praise, and we will use it as an opportunity to improve the level of service. thank you.
by A verified traveler
Posted 24 Mar 2024
Great location, friendly staff, and nice room!
Comment from Hotel Management
26 Mar 2024 by IPBOUTIQUE HOTEL, Hotel Management
Thank you for using the Imperial Palace Boutique Hotel and for taking the time to share your experience. All employees received support and encouragement through your words of praise, and we will use it as an opportunity to improve the level of service. thank you.
by A verified traveler
Posted 4 Mar 2024
by A verified traveler
Posted 4 Feb 2024
Friendly and efficient staff. Check in was a breeze.
Comment from Hotel Management
17 Apr 2024 by IPBOUTIQUE HOTEL, Hotel Management
Thank you for using the Imperial Palace Boutique Hotel and for taking the time to share your experience. All employees received support and encouragement through your words of praise, and we will use it as an opportunity to improve the level of service. thank you.
by A verified traveler
Posted 30 Jan 2024
Close to subway and other conviniences
by A verified traveler
Posted 26 Jan 2024
Refrigerator in room dirty and also did not work.
Otherwise comfortable and clean at a decent price.
by A verified traveler
Posted 16 Jan 2024
