Ratings based on 988 Verified Reviews

4.0 out of 5
77% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Apr 2024
3 out of 5
by A verified traveler

Posted 11 Apr 2024
The room was small and tight but I liked the fact that breakfast was provided. The restaurant has a nice view. IThe hotel is conveniently located. The staff were helpful.
Comment from Hotel Management
14 Apr 2024 by Mook, Front Office Manager, Hotel Management
Warm greeting from ibis Styles Ambassador Seoul Myeongdong. We are very delighted that you have chosen our hotel during visit to Seoul. And, thank you for your kind review. It is always a pleasure to receive kind feedback from guest. We are truly sorry that you were not satisfied with the size of the room. Our hotel is a business hotel, so we built convenience facilities on a small scale, so the overall size was small. Next time you visit, although there is only one room in our hotel, you may be able to stay more comfortably if you reserve a superior double room. Once again, we apologize for your satisfactory stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mook Front Office Manager ibis Styles Ambassador Seoul Myeongdong
5 out of 5
by A verified traveler

Posted 6 Apr 2024
I stayed here with my 6 year old daughter. Very close to Myeongdong market and easily accessible. Continuous flow of public transport and good connection with other parts. Plus airport limousine stops close by. The hotel have amazing roof top bar and restaurant. Evening time you would get and awesome view of Seoul city. The restaurant serves good food. Not too many options but delicious. Had a pleasant stay. Thank you.
Comment from Hotel Management
14 Apr 2024 by Mook, Front Office Manager, Hotel Management
Warm greeting from ibis Styles Ambassador Seoul Myeongdong. We are very delighted that you have chosen our hotel during visit to Seoul. And, thank you for your kind review. It is always a pleasure to receive kind feedback from guest. I will share your experience with our team to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to serving you again. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
5 out of 5
by A verified traveler

Posted 6 Apr 2024
Comment from Hotel Management
27 Apr 2024 by Mook, Front Office Manager, Hotel Management
Warm greeting from ibis Styles Ambassador Seoul Myeongdong. We are very delighted that you have chosen our hotel during visit to Seoul. And, thank you for your kind review. It is always a pleasure to receive kind feedback from guest. I will share your experience with our team to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to serving you again. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
5 out of 5
by A verified traveler

Posted 2 Apr 2024
This hotel is very convenient to any public transportation to get around Seoul! Also a convenient store right downstairs and a really good beer and chicken restaurant next door. They do have some construction going on right now during the day but it was no issue for us since we were out exploring during those hours. Overall we had a great stay and would stay here again!
Comment from Hotel Management
7 Apr 2024 by Mook, Front Office Manager, Hotel Management
Warm greeting from ibis Styles Ambassador Seoul Myeongdong. We are very delighted that you have chosen our hotel during visit to Seoul. And, thank you for your kind review. It is always a pleasure to receive kind feedback from guest. I will share your experience with our team to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to serving you again. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
4 out of 5
by A verified traveler

Posted 31 Mar 2024
Walking distance to myeongdong shopping street. Quite quiet and clean and had a convenient store nearby that had almost everything. Walking distance to a bus station too. Comfortable enough room/bed with view of the street
Comment from Hotel Management
7 Apr 2024 by Mook, Front Office Manager, Hotel Management
Warm greeting from ibis Styles Ambassador Seoul Myeongdong. We are very delighted that you have chosen our hotel during visit to Seoul. And, thank you for your kind review. It is always a pleasure to receive kind feedback from guest. I will share your experience with our team to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to serving you again. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
5 out of 5
by A verified traveler from cranbourne

Posted 29 Mar 2024
Great Staff an clean rooms
Comment from Hotel Management
31 Mar 2024 by Mook, Front Office Manager, Hotel Management
Warm greetings from ibis Styles Ambassador Seoul Myeongdong! Thank you for staying at our hotel recently. And we appreciate your kind review, too. I will share your feedback with all departments to continuously improve quality of service and facilities. Once again, we very appreciate your review and look forward to serving you in near future. Best regards, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
5 out of 5
by A verified traveler

Posted 25 Mar 2024
Comment from Hotel Management
31 Mar 2024 by Mook, Front Office Manager, Hotel Management
Warm greeting from ibis Styles Ambassador Seoul Myeongdong. We are very delighted that you have chosen our hotel during visit to Seoul. And, thank you for your kind review. It is always a pleasure to receive kind feedback from guest. I will share your experience with our team to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to serving you again. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
2 out of 5
by A verified traveler

Posted 5 Mar 2024
It was a nice location to stay (Myeongdong market, shopping, food, subways) but the cleanliness is terrible. My towels regardless if I get new ones there’s always stains on them. The hallways are dark and same as my room. They had 4 broken bulbs and didn’t change it. The chair covering is old, blind for the bathroom and walls are yellow.
Comment from Hotel Management
10 Mar 2024 by Mook Front Office Manager , Hotel Management
Warm greetings from Ibis Styles Ambassador Seoul Myeongdong. Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations. Depending on your opinion, I will share your comments with related department. We'll do our best to improve our service quality reduce guests' inconvenience and provide better service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
4 out of 5
by A verified traveler

Posted 3 Mar 2024
Comment from Hotel Management
31 Mar 2024 by Mook, Front Office Manager, Hotel Management
Warm greeting from ibis Styles Ambassador Seoul Myeongdong. We are very delighted that you have chosen ibis Styles Ambassador Seoul Myeongdong during visit to Seoul. And, thank you for your comments. It is always a pleasure to receive kind feedback from guest. I will share your experience with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to serving you again. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong