Ratings based on 966 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Good hotel great area clean and good size
by A verified traveler
Posted 20 Apr 2024
The buffet breakfast is excellent, plenty variety, fresh and healthy.
Comment from Hotel Management
22 Apr 2024 by Diana, Hotel Management
Dear. PengThank you very much for taking your time to share your experience regarding Ibis Styles Ambassador Seoul Gangnam hotel. We will do our best to provide better service and meet guest's expectation. Thank you again for staying with us and we are looking forward to seeing you again near future. Thank you.
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Diana, Hotel Management
We very much appreciate your comments regarding your stay at the ibis styles ambassador seoul gang-nam hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
by A verified traveler from burnaby
Posted 10 Apr 2024
Good staff
Comment from Hotel Management
22 Apr 2024 by Diana, Hotel Management
We very much appreciate your comments regarding your stay at the ibis styles ambassador seoul gang-nam hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
by A verified traveler
Posted 5 Apr 2024
The shower was dirty and had black buildup around the edges. There was a slipper stuck underneath the bed. I found it on the first evening we were there, and I could tell it was there for a while based on the indentation the bed leg made on it and the amount of dust accumulated. The hallway was also very dusty. I wish I took a picture of the dust I wiped up on a box that was sitting in the hallway. Our thermostat was broken. The temperature of the room was 78F, and I turned it down to 73... It did not go down and we notified the front desk. They did nothing about it, so we had to open the window to cool down the room. Mind you, we were there when the weather was high 40s/low 50s. At check out, we reminded them of the thermostat, and the staff disregarded our comment. They advised us to "make a review". Overall, I wouldn't recommend this hotel.
Comment from Hotel Management
7 Apr 2024 by Diana, Hotel Management
Dear. KamaylaThank you for taking the time to tell us about your experience at the ibis Styles Ambassador Seoul Gangnam. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
by A verified traveler
Posted 25 Mar 2024
nice room, great buffet breakfast, lots of attractions within walking distance. Access to public transportation. Overall, I enjoyed my stay and hope to return.
Comment from Hotel Management
28 Mar 2024 by Diana, Hotel Management
Thank you for taking the time to tell us about your experience at the Ibis Seoul Gangnam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Seoul Gangnam, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
by A verified traveler
Posted 17 Mar 2024
Rooms are very small
Comment from Hotel Management
28 Mar 2024 by Diana, Hotel Management
Thank you very much for taking your time to share your experience regarding Ibis Styles Ambassador Seoul Gangnam hotel. We will do our best to provide better service and meet guest's expectation. Thank you again for staying with us and we are looking forward to seeing you again near future. Thank you
by A verified traveler
Posted 17 Mar 2024
Comment from Hotel Management
7 Apr 2024 by Diana, Hotel Management
Dear. MartinWe very much appreciate your comments regarding your stay at the ibis styles ambassador seoul gang-nam hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one
by A verified traveler
Posted 26 Feb 2024
Location is good and recommended to stay if you visit Seoul for work.
Comment from Hotel Management
7 Mar 2024 by Diana, Hotel Management
Dear. FransvinrantoThank you very much for taking your time to share your experience regarding Ibis Styles Ambassador Seoul Gangnam hotel. We will do our best to provide better service and meet guest's expectation. Thank you again for staying with us and we are looking forward to seeing you again near future. Thank you
by A verified traveler
Posted 8 Feb 2024
It is conveniently located in famous GangNam district as in "GangNam Style". I picked this one because I stayed at the airport ibis. That one was very nice. This one is showing a lot of age. The staffs are wonderful.
Comment from Hotel Management
15 Feb 2024 by Diana, Hotel Management
Dear. ChongThank you very much for taking your time to share your experience regarding Ibis Styles Ambassador Seoul Gangnam hotel. We will do our best to provide better service and meet guest's expectation. Thank you again for staying with us and we are looking forward to seeing you again near future. Thank you
